Personal Lines Underwriter

Crox Consulting Inc; Markham; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading consulting firm in Markham is seeking a Personal Lines Customer Service Representative to deliver high-quality service to clients. In this permanent full-time role, you will be responsible for managing personal lines accounts, ensuring exceptional customer service, and supporting junior staff. The ideal candidate will have a RIBO license and a minimum of 3 years of experience in the insurance sector.

Qualifications

• Minimum of 3 years in the insurance industry overseeing personal lines accounts.
• RIBO licensed required.
• Understanding of company underwriting and industry guidelines.

Responsibilities

• Provide customer service and handle inquiries for personal lines accounts.
• Issue and renew insurance documents, prepare renewal binders.
• Monitor and report on client claims.

Skills

Customer Service

Claims Management

Underwriting Understanding

Education

RIBO License

Job description

• Position : Personal Lines CSR – MUST HAVE RIBO
• Location : Markham, ON
• Duration : Permanent, Full-Time position

Qualifications :

• Minimum of 3 years in the insurance industry overseeing personal lines accounts.
• RIBO licensed required. – THIS IS A MUST
• Understanding of company underwriting and industry guidelines.

Overview :

• Provide customer service and handle inquiries for personal lines accounts, ensuring timely and accurate responses.
• Issue and renew insurance documents, prepare renewal binders and presentations, and support junior team members with guidance as needed.
• Monitor and report on client claims, addressing telephone inquiries promptly to maintain high service standards.
• Collaborate with the team on remarketing needs, initiating discussions 60-90 days prior to account expiration

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Personal Lines Underwriter • Markham, ON, Canada