Personal Lines Underwriter

Kibbi Technologies Inc.; Cambridge; Hybrid; CAD 53,000 - 87,000; Full time

Job summary

Gore Mutual's Personal Insurance Underwriting team is growing. We are looking to add an intermediate personal lines underwriter to support brokers with renewals, new business, and policy changes for auto and property lines.

You will manage submissions, perform risk analysis, and explain underwriting decisions to maintain strong broker relationships. The role is hybrid with two days a week in our Cambridge, Ontario office.

Qualifications

• 3 years of underwriting experience in personal insurance is required.
• CIP designation or working towards designation is preferred.
• Experience working in a call center environment is an asset.
• Proficient computer skills with strong working knowledge of MS Office Suite programs
• Excellent communicator with the ability to build and maintain strong relationships with stakeholders
• Strong critical thinking and decision-making skills
• Ability to take initiative and work with minimal supervision

Responsibilities

• Provide best in class customer service to our broker community by supporting them through various processes such as renewals, new business, and policy change transactions for both auto and property business lines
• Managing phone queues ensuring all relevant information is provided to effectively support brokers through underwriting transaction including submissions and risk analysis
• Explain underwriting decisions to our broker partners ensuring that strong broker relationships are maintained
• Underwrite risks within assigned underwriting authority to drive profitability
• Manage work duties as assigned in a fast paced, results driven environment ensuring department goals are met or exceeded

Skills

Customer service

Underwriting

Communication

Critical thinking

Initiative

Education

CIP designation (preferred)

Tools

MS Office

Job description

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.

Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.

Gore Mutual’s Personal Insurance Underwriting team is growing! We are looking to add new team members to our National Operations Centre and set the stage for continued growth and expansion. Our Underwriters deliver genuine personal service to our brokers, listen carefully to understand their needs, and create tailored solutions blending the needs of the customer with profitable underwriting results.

This intermediate personal lines underwriter role requires some underwriting experience to apply critical thinking and solution more complex underwriting risks and has great opportunity for growth and development.

What will you do?

• Provide best in class customer service to our broker community by supporting them through various processes such as renewals, new business, and policy change transactions for both auto and property business lines
• Managing phone queues ensuring all relevant information is provided to effectively support brokers through underwriting transaction including submissions and risk analysis
• Explain underwriting decisions to our broker partners ensuring that strong broker relationships are maintained
• Underwrite risks within assigned underwriting authority to drive profitability
• Manage work duties as assigned in a fast paced, results driven environment ensuring department goals are met or exceeded

What will you need to succeed?

• 3 years of underwriting experience in personal insurance is required
• CIP designation or working towards designation is preferred
• Experience working in a call center environment is an asset
• Proficient computer skills with strong working knowledge of MS Office Suite programs
• Excellent communicator with the ability to build and maintain strong relationships with stakeholders
• Strong critical thinking and decision-making skills
• Ability to take initiative and work with minimal supervision

Location: Please note that this role operates in a hybrid environment, with two days a week expected in our Cambridge Ontario office.

The expected base salary range for this position is $52,500.00 - $86,500.00. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

This posting pertains to an existing vacancy that is actively being filled.

Accessibility for applicants

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs. Contact us [[e-mail]] and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.