Personal Lines Customer Service Representative

ZAG Insurance (A Division of Oracle RMS); Oshawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join ZAG Insurance as a Personal Lines Customer Service Representative and thrive in a dynamic work environment. You will assist clients with personal insurance inquiries, ensuring exceptional customer service and maintaining compliance with industry standards. This position offers the opportunity for professional growth within a supportive team, emphasizing both teamwork and individual initiative.

Benefits

Collaborative work environment

Competitive base salary

Qualifications

• Strong understanding of personal insurance policies and coverage options.
• Experience in customer service within the finance or insurance industry.
• Proficiency in processing policy renewals, endorsements, and cancellations.

Responsibilities

• Assist clients with inquiries about personal insurance policies and coverage options.
• Process quotes, policy renewals, endorsements, and cancellations efficiently.
• Handle customer complaints with empathy and professionalism.

Skills

Empathy

Customer Service

Attention to Detail

Education

RIBO License

Job description

Personal Lines Customer Service Representative

Join to apply for the Personal Lines Customer Service Representative role at ZAG Insurance (A Division of Oracle RMS)

Personal Lines Customer Service Representative

2 days ago Be among the first 25 applicants

Join to apply for the Personal Lines Customer Service Representative role at ZAG Insurance (A Division of Oracle RMS)

Job Summary

Personal Lines Customer Service Representative

Job Summary

Personal Lines Customer Service Representative

ZAG Insurance

Full Time

In-Person | Oshawa, ON, Canada

Join a Team Where Ambition Meets Opportunity — Welcome to ZAG Insurance

You’re someone who’s always striving to learn, grow, and become something greater, and you want to work for a company that supports that drive. At ZAG Insurance , we believe in rewarding initiative and promoting growth based on individual performance and merit .

Yes, we value teamwork, but we also believe in personal accountability. You’ll have the space to thrive and own your success, backed by a company that recognizes hard work and results.

You give 100% when you're on the clock, and when it’s time to unplug, you bring the same energy to your downtime. We work hard, play hard, and have a lot of fun along the way .

If you're looking for an exciting, dynamic, and rewarding environment where your career can truly take off, ZAG Insurance could be the perfect fit .

Responsibilities

• Participate in training sessions to enhance product knowledge and customer service skills.
• Assist clients with inquiries about personal insurance policies and coverage options.
• Handle customer complaints with empathy and professionalism.
• Process quotes, policy renewals, endorsements, and cancellations efficiently and accurately.
• Ensure compliance with industry regulations and company policies.
• Maintain detailed records of customer interactions and transactions.
• Perform standard reception and office duties.

Experience / Qualifications

• Strong understanding of personal insurance policies and coverage options.
• Experience in customer service within the finance or insurance industry.
• Proficiency in processing policy renewals, endorsements, and cancellations.
• Eagerness for professional development and continuous learning.
• Ability to handle customer complaints with empathy and professionalism.
• Knowledge of industry regulations and company compliance standards.
• RIBO licensed with 1-2 years of Customer Service Experience.

What's in it for you?

• Enjoy a collaborative work environment at our on-site location in Oshawa, ON, Canada.
• Receive a competitive base salary that reflects your skills and contributions.

ZAG Insurance supports a workforce of diverse backgrounds and encompasses policies and initiatives designed to help all employees feel welcomed and well-equipped to succeed in their positions. We also appreciate every application we receive, but due to our overwhelming response, will only be able to contact those who are in consideration for the position.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Insurance Agencies and Brokerages

Referrals increase your chances of interviewing at ZAG Insurance (A Division of Oracle RMS) by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Customer Service Representative (On-Site)

Customer Service Representative - Pickering, ON

Whitchurch-Stouffville, Ontario, Canada 2 weeks ago

Assistant Service Manager (Service Advisor) - Parkway Honda

Customer Service Representative (Onsite)

customer service representative supervisor

Guest Services Representative - Part-Time without Benefits

Customer Care Representative - TALENT COMMUNITY

Customer Service Representative / Remote

Scarborough, Ontario, Canada 6 months ago

Scarborough, Ontario, Canada 5 months ago

Scarborough, Ontario, Canada 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search