Personal Lines CSR

KRG Insurance; Toronto, Whitby, Kitchener; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in a dynamic role focused on client service excellence. This position offers the opportunity to work closely with a portfolio of clients, managing renewals, endorsements, and claims while collaborating with a team of experts. The ideal candidate will have a strong background in Personal Lines brokerage, exceptional interpersonal skills, and a commitment to professionalism. With a hybrid work model and a comprehensive benefits package, this role promises a supportive environment where your contributions will make a real impact. If you thrive in a collaborative setting and are passionate about delivering top-notch service, this is the perfect opportunity for you.

Benefits

Attractive compensation package

Commission incentives

Hybrid work flexibility

Matching Group RRSP contributions

Two paid personal days each year

Professional membership fees reimbursement

Professional development reimbursement

Free parking

Professional office space

Qualifications

• 3+ years of experience in Personal Lines brokerage is essential.
• Active RIBO license and proficiency in Word and Excel required.

Responsibilities

• Provide full service to clients, handling renewals and endorsements.
• Guide clients through claims and prepare applications and proposals.

Skills

Personal Lines brokerage experience

Interpersonal skills

Presentation skills

Communication skills

Negotiation skills

Professionalism and expertise

Education

RIBO license

Computer proficiency with Word and Excel

Tools

The Agency Manager (TAM)

EPIC

Compu-Quote

Job description

Location: Toronto, Whitby, or Kitchener

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Position Overview:

This salaried position is ideal for someone who excels at providing full service to clients. This individual will work with a team of professionals - each assigned a portfolio of accounts - working with our producers, our insuring partners, and an assigned portfolio of clients handling renewals, endorsements, assessing risk exposures, providing recommendations for a suitable insurance program, guiding clients through claims, preparing applications, and proposals.

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required.

Skills & Experience:

• 3+ years Personal Lines brokerage experience
• A team player with strong work ethic
• Excellent interpersonal, presentation, communication, and negotiation skills
• An unwavering commitment to delivering professionalism and expertise to our clients

Education & Knowledge:

• RIBO license (active and in good standing) is required
• Computer proficiency with Word and Excel is required
• Experience with The Agency Manager (TAM) and/or EPIC, Compu-Quote, and broker portals would be considered an asset

Why Join Us:

• RRJ offers an attractive compensation package and commission incentives. In addition to vacation, sick time, and a comprehensive group health benefits package, we also provide:
• Hybrid work flexibility
• Matching Group RRSP contributions
• Two paid personal days each year
• Professional membership fees (including RIBO, IBAO, IIC)
• Professional development and educational reimbursement
• Free parking and professional office space