Personal Lines Account Manager, Retail

HUB International; Windsor; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance brokerage is seeking an experienced Account Manager for Personal Lines Insurance. The role involves managing a personal lines portfolio, providing expert advice tailored to clients' needs, and delivering full-service insurance support. The ideal candidate will have a client-first mindset, strong communication skills, and relevant insurance experience. HUB offers competitive compensation, flexible work arrangements, and robust professional development opportunities.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

Hub-sponsored training programs

Discounts on events and accommodations

Qualifications

• Proven ability to build rapport and foster loyalty.
• Experience in personal insurance preferred.
• Strong communication skills with a professional tone.

Responsibilities

• Manage a personal lines portfolio with expert advice.
• Deliver full-service insurance support including quoting and servicing.
• Build long-term client relationships driven by trust.

Skills

Client-first mindset

Sales or service experience

Verbal and written communication skills

Organizational and time management skills

Tech-savvy

RIBO Licensed

Education

Designations like CAIB or CIP

Job description

Overview

Join HUB as an Account Manager, Personal Lines Insurance

Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture.

This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

What You’ll Do

• Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
• Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Qualifications

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills—you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed (or ready to obtain it quickly)
• Designations like CAIB or CIP are assets and show your dedication to the craft

Why HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For more information about our values and vision, visit: https://www.hubinternational.com/en-CA/about-us/

Your Advancement and Well-being

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: A robust benefits package, including company-matched RRSPs, designed to support you and your family.
• Professional Growth: HUB-sponsored training programs, tuition reimbursement, and other development opportunities to help you succeed.
• Industry Support: Reimbursements for professional licensing and membership fees.
• Exclusive Perks: Discounts on events, travel, accommodations, and personal home & auto insurance.

Culture and Belonging

At HUB International, we foster a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives each team member brings. If you require assistance or accommodation during the recruitment process, please let us know. Building an inclusive workplace is central to who we are.

Service: Our Ethos

Service defines who we are for clients, employees, and communities. Our regional offices are engaged in local initiatives to give back and make a meaningful difference. When you join HUB, you’ll be part of a team where your skills are valued, growth is encouraged, and your contributions have a lasting impact.

#LI-hybrid

Department: Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Up to 25%

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