Personal Lines Account Manager # 8915 - IW-8915

DGA Careers; Mississauga; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Personal Lines Account Manager to enhance client relationships and drive growth in a hybrid role. This position involves managing a diverse book of clients, ensuring exceptional service, and handling all aspects of client interactions, including cross-selling and upselling. The ideal candidate will possess strong analytical and communication skills, along with a commitment to client satisfaction. Join a dynamic team that values collaboration and growth, and take your career to the next level in a supportive environment. If you thrive in a fast-paced setting and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• 5 years of insurance experience preferred, with a focus on exceptional client service.
• Strong analytical and organizational skills are essential for this role.

Responsibilities

• Provide day-to-day service to clients and manage client file activities.
• Negotiate and bind coverage with insurers for new business and renewals.

Skills

Client Service Skills

Analytical Skills

Organization Skills

Time Management Skills

Interpersonal Communication

Team Collaboration

Multi-tasking

Education

RIBO License

CIP, FCIP, or CAIB Designation

Tools

Microsoft Office

Applied Epic

Job description

Personal Lines Account Manager # 8915 - IW-8915

Date of modification: April 22, 2025

Job number: IW-8915

Detail

Job title: Personal Lines Account Manager # 8915

Description

Personal Lines Account Manager

Hybrid role - based in Mississauga

Work Tues/Wed/Thurs

Global Brokerage

Work with the best in class

The successful candidate would be handling a book of clients from a service and sales role to grow their assigned alpha split of clients through cross selling, upsells and handling all aspects of the alpha split with servicing changes on portals, quoting new business, reporting claims, accounting issues.

Position Overview

• Responsible for providing exceptional day-to-day service to clients and handling client file activities
• Negotiate & Bind coverage with insurers based upon the program guidelines for new business & renewal
• Prepare New and Renewal Quotations in accordance with MGA agreements
• Maintain professional relationships with key insurers to ensure maximization of new business growth and retention opportunities
• Claim reporting on behalf of program clients including follow up to ensure service excellence

Position Requirements

• 5 years insurance experience (commercial or programs preferred, but not required)
• Valid RIBO license or willingness to pursue RIBO designation within 3 months
• CIP, FCIP, or CAIB designation an asset
• Exceptional client service skills
• Strong analytical, organization and time management skills
• Excellent interpersonal, verbal and written communication skills
• Strong team player – ability to adapt to and work cooperatively with various individuals
• Ability to multi-task in a fast-paced environment
• Proficient in Microsoft Office products and experience with Applied Epic is an asset

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to [e-mail]. If you are working with another DGA recruiter, feel free to ask them about this position.

Information

• Job Type: Full-Time
• Education: RIBO
• Expertise: Customer Service - Personal
• Minimum experience required: 3 to 4 Years