Personal Finance Advisor

Desjardins Group; Joliette; On-site; CAD 50,000 - 90,000; Full time

Job summary

Une entreprise dynamique et respectée dans le secteur des services financiers recherche un conseiller en finances personnelles passionné. Dans ce rôle, vous serez responsable de la création et du maintien de relations solides avec les membres et clients, en leur offrant des conseils adaptés à leurs besoins financiers. Vous aurez l'opportunité de travailler avec divers partenaires pour concevoir des stratégies intégrées qui répondent aux objectifs financiers des clients. Ce poste offre un environnement collaboratif et stimulant où votre expertise sera mise à profit pour aider les clients à atteindre leurs objectifs financiers. Si vous êtes axé sur le service client et que vous souhaitez faire une différence, cette opportunité est faite pour vous.

Benefits

Salaire compétitif et prime annuelle

4 semaines de vacances flexibles

Régime de retraite à prestations déterminées

Assurance collective incluant la télémédecine

Remboursement des dépenses de santé et de bien-être

Équipement pour le télétravail

Qualifications

• Minimum d'un an d'expérience pertinente dans le secteur financier.
• Connaissance des événements économiques et législatifs actuels.

Responsibilities

• Développer et maintenir des relations d'affaires avec les membres et clients.
• Conseiller sur les meilleures stratégies financières et produits.

Skills

Gestion de la relation client

Analyse financière

Connaissance des produits financiers

Compétences interpersonnelles

Gestion de la dette

Connaissance des tendances du marché

Orientation client

Apprentissage agile

Education

Baccalauréat dans un domaine connexe

Tools

Certificat de représentant de fonds communs

Job description

As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members and businesses. Interpersonal savvy is therefore essential. You drive results by recommending investments, loans and insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various partners and experts to design integrated strategies that meet the needs of members and clients. More specifically, you will be required to:

• Advise members and clients on the best strategies and work with them to identify expected results
• Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
• Stay up-to-date on the financial services industry, market trends and best practices in your field
• Participate in outreach activities and represent the caisse in the community

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Mutual fund representative certificate – Autorité des marchés financiers
• Knowledge of French is required
• Knowledge of current financial, economic, political and legislative events
• All products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
• Debt management
• Notions of compliance with legislation respecting the distribution of financial products and services
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Policies, legislation and standards related to products and services offered by the caisse
• Desjardins business processes
• Service standards
• Techniques used to assess and monitor individual financing applications

Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning