Personal Banking Advisor: Growth, Impact & Flexible Roles

Banque Nationale du Canada; City of Langley; Presencial; CAD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Descripción de la vacante

National Bank of Canada is seeking a Banking Advisor to greet clients, assist with banking applications and ABMs, and address diverse needs in a dynamic branch environment. You will listen, advise, and provide transaction solutions for Personal Banking clients while maintaining high standards of service.

You will collaborate with a team of experts in investments, credit, and mortgages, with schedules that include one evening per week.

Formación

• Hold a college diploma (DEC) or equivalent.
• Customer service experience, inclusive attitude and openness to diversity.
• Positive attitude and empathy for clients.

Responsabilidades

• Greet clients and answer questions.
• Help clients use banking applications and ABMs.
• Listen to clients’ needs and resolve situations that may be complex.
• Give advice and offer transaction solutions for Personal Banking clients.
• Demonstrate the ability to build lasting business relationships.
• Ensure client satisfaction and engagement.
• Refer clients to specialist colleagues for their needs.
• Ensure adherence to compliance and risk management rules.

Conocimientos

Customer service

Empathy

Communication

Adaptability

Technology interest

Educación

DEC or equivalent

Descripción del empleo

National Bank of Canada is seeking a Banking Advisor to greet clients, assist with banking applications and ABMs, and address diverse needs in a dynamic branch environment. You will listen, advise, and provide transaction solutions for Personal Banking clients while maintaining high standards of service.

You will collaborate with a team of experts in investments, credit, and mortgages, with schedules that include one evening per week.