Personal Banker Trainee- Gaspé

Work Location:
Gaspé, Quebec, Canada

Hours:
37.5

Line of Business:
Personal & Commercial Banking

Pay Details:
50 600$/$50,600 - 71 400$/$71,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Job Title: Personal Banker

Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit customers' financial needs? Then join us as a Personal Banker and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns.

Responsibilities:

1. Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions.
2. Engage with customers by asking thoughtful financial questions to create positive experiences and deepen relationships.
3. Provide personalized financial advice to increase customer financial confidence, answer questions, and address concerns.
4. Act as a point of contact for frontline staff in handling customer problems.
5. Maintain professional space in common areas as per marketing and regulatory guidelines.
6. Work closely with customers to provide financial reviews and suggest personalized solutions based on their financial goals.
7. Stay knowledgeable about emerging issues, evolving regulations, and industry codes of conduct.
8. Strive to achieve and improve service level agreements and productivity targets.
9. Ensure documents are prepared consistent with relevant regulations.
10. Participate fully as a team member and help build a positive work environment.

Job Requirements:

• High school diploma and/or 1 year of relevant experience.
• Post-Secondary or Undergraduate degree in a related field is an asset.
• Completion of IFIC or equivalent required.
• CFSA must be completed within 12 months, if hired.
• Real estate secured lending and/or investment experience is an asset.
• Sound knowledge of advanced investing and credit processes, banking solutions, and concepts.
• Proficiency in software tools including MS Office and internet applications.
• Tactful communicator able to exchange ideas and customer information concisely.
• A self-initiator with strong organizational, planning, and time management skills.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We look forward to hearing from you!

Language Requirement (Quebec only):
Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.