Personal Banker (Part Time)

Peoples Security Bank & Trust Company; Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks dedicated Personal Bankers to deliver exceptional service to customers. In this role, you'll engage with clients both in-person and virtually, ensuring their financial needs are met with expertise and care. You'll handle various transactions, balance cash drawers, and maintain compliance with banking regulations. Join a team that values integrity, excellence, and teamwork, where your contributions will make a real impact in the community. This is a fantastic opportunity for those looking to grow in the banking sector and make a difference in people's lives.

Benefits

401(K) Plan

Paid Time Off

Paid Holidays

Employee Assistance Program

Banking Classes

Internal Advancement Opportunities

Qualifications

• High school diploma required; Associate’s degree preferred.
• Training in customer service and communication practices needed.
• 1-2 years' experience in a related position required.

Responsibilities

• Process customer transactions efficiently and accurately.
• Provide exemplary customer service and field questions.
• Refer clients to appropriate partners for their needs.

Skills

Customer Service

Effective Communication

Problem Solving

Interpersonal Skills

Knowledge of Banking Products

Technology Proficiency

Education

High School Diploma

Associate’s Degree

General Banking Diploma

Tools

Banking Software

Communication Tools

Job description

Description

If you are looking for a great place to work, and reach your potential, look toPeoples Security Bank & Trust.We continue to grow and are always looking for the right people to join our team.#TeamPSBTOur Personal Bankers deliver an exceptional experience to customers and prospects with a focus on meeting the financial needs of all areas of our community; support clients in-person or virtually; work as an active member of the branch office sales/service team; and provide support related to the day-to-day branch operational activities and financial services of the Bank.

Essential Duties:

• Processes various customer transactions (checks, deposits, withdrawals, payments, money orders, cashier’s checks, cash advances, etc.) efficiently, accurately, and compliantly.
• Balances cash drawer, night deposits, and balances and services the ATM. Also serves as back-up with vault-related and ancillary operational duties.
• Well-practiced in policy and procedure in order to protect customer and Bank assets at all times. And keeps up-to-date on banking regulation changes to ensure compliance.
• Has high level understanding of Bank’s products and services, including its technology.
• Provides exemplary customer service, fielding questions concerning deposit account and loan activity, fees, etc. Uses available resources to research more complicated matters with assistance, ensuring client concerns are addressed in a timely manner.
• Promptly and effectively refers clients and prospects to the appropriate partner to meet their needs for deposits, loans, cash management, merchant, or wealth management

Benefits Offered to Peoples Security Bank Employees

• 401(K) Plan
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Banking Classes
• Internal Advancement Opportunities

Company Overview

Since 1905, community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team.

• Integrity - it is our foundation, the basis of everything we do. We strive to be professional, honest, trustworthy, confidential, and respectful at all times.
• Excellence – to do things better, exceeding expectations
• Teamwork - working together for a common good, engaging our customers, coworkers, and partners
• Efficient – we will strive to manage our expenses
  

We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we're grateful for each employee who chooses to work with us.

Peoples Security Bank and Trust Company is an Equal Opportunity Employer

Requirements

Education/Training: A high school diploma or equivalent required. Associate’s degree or General Banking Diploma preferred. Training in customer service, polite and effective communication practices, and relationship building needed.

Skill(s): Must demonstrate ability to communicate across various channels (face-to-face, email, video conference, text/chat, social media); good interpersonal relationship skills; strong problem solving skills; possess a sound knowledge of branch transactional tasks and operations; be conversant in bank’s products and services; proficient in use of various types of technology and software.

Experience: A minimum of (1-2) years' experience in a related position normally required.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.