Performance Measurement Specialist - Data & Insights

Ocean State Job Lot; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

Join a leading addiction and mental health teaching hospital as a Performance Measurement Specialist. In this pivotal role, you will support the organization by developing and implementing performance measurement strategies, ensuring alignment with evolving healthcare indicators. Your expertise in performance management, statistical analysis, and communication will be crucial in fostering teamwork and driving insights that enhance patient care. This position offers a unique opportunity to contribute to a compassionate and innovative healthcare environment, where your work will have a meaningful impact on the lives of those affected by addiction and mental illness. Embrace a diverse workplace that values equity and inclusion while making a difference in the community.

Qualifications

• 3-5 years of experience in performance management within healthcare.
• Thorough understanding of standard hospital indicators in mental health.

Responsibilities

• Support development and implementation of performance measurement strategy.
• Act as an internal consultant on performance measures and scorecards.

Skills

Performance Management

Statistical Analysis

Communication Skills

Analytical Skills

Project Management

Data Analysis

Bilingualism (French/English)

Education

Post-secondary degree or diploma in business administration

Post-secondary degree or diploma in statistical analysis

Post-secondary degree or diploma in financial analysis

Tools

BI tools

Job description

CAMH has a number of current career opportunities for you to consider. Select a job title to view the description and apply online.

Performance Measurement Specialist - Data & Insights

The Centre for Addiction and Mental Health (CAMH) is Canada's leading Addiction and Mental Health teaching hospital. CAMH succeeds in transforming the lives of people affected by addiction and mental illness, by applying the latest in scientific advances, through integrated and compassionate clinical practice, health promotion, education and research. CAMH has been recognized internationally as a Pan American Health Organization and World Health Organization Collaborating Centre. CAMH is committed to diversity in the workplace.

Position Description:
The Centre for Addiction and Mental Health (CAMH) is recruiting a Performance Measurement Specialist to join our analytics team and help us pursue a vision of a learning hospital through data driven insights. Your primary responsibility will be to support the organization in providing vision, direction, and leadership towards the development and implementation of CAMH’s internal reporting and capacity planning frameworks as well as performance measurement strategy. The Performance Measurement Specialist will work closely with the clinical programs to develop indicators, operational reports and other data products such as simulations and ML models for the management team. You will remain current with the evolving indicator requirements and benchmarks in mental health and addictions hospitals, as well as those for applicable indicators in general hospitals and the LHIN, and ensure that CAMH is aligned with those directions. With your extensive knowledge regarding performance indicators within a health care environment, outcome measures, external benchmarks, measurement and evaluation, and reporting tools you will act as an internal consultant to CAMH programs regarding the development of performance measures and portfolio scorecards. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position is located at 1001 Queen Street West.

Qualifications:
The successful candidate will have a Post-secondary degree or diploma in business administration, statistical analysis, or financial analysis and 3 to 5 years of experience in a performance management area within a healthcare environment. You will have a thorough understanding of standard hospital indicators, particularly in a mental health and/or addictions environment. You will have knowledge of clinical datasets, especially the RAI-MH, and regulatory reporting requirements, as well as knowledge of performance measurement frameworks. The ideal candidate will have project management experience within an inter-professional team environment as well. The successful candidate will also have excellent interpersonal and communication (both verbal and written) skills enabling you to develop strong working relationships with management and other stakeholders. You will have demonstrated the ability to challenge and motivate others in a fast-paced, dynamic inter-professional team environment and with all levels of the organization. You will have strong analytical, methodological and organizational skills and the ability to manage multiple tasks/projects simultaneously while prioritizing competing workload demands. You will have experience in and the ability to create reports and presentations. Familiarity with data analysis is an asset as is knowledge of BI tools. Candidates require the ability to work effectively in a wide range of settings with individuals from diverse backgrounds. Bilingualism (French/English) or proficiency in a second language is also considered an asset.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity-deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions. We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us.