Performance Coach

Xsolla; Montreal; On-site; USD 225,000 - 325,000; Full time

Job summary

An innovative firm seeks a Performance Coach to join its dynamic Operations team. This role focuses on enhancing mental performance and resilience among executives and high-performing teams. Ideal candidates will possess strong psychological insight and executive coaching skills, thriving in a fast-paced environment. You'll be responsible for delivering 1:1 coaching, optimizing decision-making, and navigating challenges within a mission-driven organization. Join a community that values creativity, collaboration, and the transformative power of play, while making a significant impact on the mental well-being of leaders in the gaming industry.

Benefits

100% company-paid medical, dental, and vision plans

Unlimited Flexible Time Off

Personalized career roadmap

Professional development opportunities

Qualifications

• 5+ years in performance psychology or executive coaching required.
• Experience supporting high-performing teams in fast-paced environments.

Responsibilities

• Deliver confidential 1:1 coaching and psychological support.
• Optimize mental performance and decision-making under pressure.
• Cultivate a resilient, high-functioning culture.

Skills

Performance Psychology

Executive Coaching

Emotional Intelligence

Organizational Psychology

Crisis Management

Education

Doctorate in Psychology or Psychiatry

Job description

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

ABOUT YOU

We are looking for a Performance Coach who is insightful, empathetic, and highly strategic to join our Operations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to enhance the mental performance, resilience, and decision-making abilities of executives and high-performing teams.

Strong psychological insight, coaching skills, and executive communication abilities are essential, along with experience in performance psychology, clinical or executive coaching, and working with high-stakes, high-output professionals. The ability to balance psychological safety with organizational performance, provide confidential 1:1 support, and act quickly in moments of volatility or crisis will be key to your success in this role.

If you’re passionate about unlocking elite-level performance and emotional resilience in high-achieving teams and love helping leaders navigate complexity, pressure, and personal growth within a mission-driven organization, we would love to hear from you!

Responsibilities

• Deliver confidential 1:1 coaching and psychological support to designated employees and executives
• Optimize mental performance, clarity, and decision-making under pressure
• Intervene discreetly and effectively during moments of crisis, emotional volatility, or burnout
• Cultivate a resilient, high-functioning culture through personalized growth strategies
• Act as a close advisor to the Head of Business Development and executive leadership
• Analyze team performance and organizational dynamics; contribute to hiring and internal transitions using psychological insight and data
• Navigate the balance between organizational objectives, employee well-being, and confidentiality

Skills & Qualifications

• Doctorate in Psychology or Psychiatry (Ph.D., Psy.D.), or related neuroscience fields required
• 5+ years in performance psychology or executive coaching, ideally within finance, tech, or law required
• Proven success supporting high-performing teams in fast-paced, high-pressure environments
• Outstanding discretion, judgment, and emotional intelligence
• Demonstrated ability to remain calm, clear-headed, and empathetic during challenging or emotionally charged situations
• Experience supporting sales or business development leaders
• Familiarity with startup or high-growth tech cultures
• Deep understanding of organizational psychology and behavioral science

$225,000 - $325,000 a year

Annual salary + bonus. Salary varies depending on experience level and location.

Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration:

For this role, we will conduct a background check that may include the following:

Criminal history check

Employment verification

Education verification

Credit history check

Professional license verification

Relevance to Job Responsibilities:

The background check is relevant to this position because of the following role responsibilities:

Accessing confidential company data

Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act:

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [e-mail].

Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [e-mail].