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CSA Group is seeking a Performance Analytics Marketer to enhance its digital marketing strategy through data-driven insights and analytics. This role involves implementing measurement strategies, aggregating data into dashboards, and optimizing digital performance. The ideal candidate will possess a strong background in data analysis and digital marketing, with expertise in tools like Google Analytics and Power BI.
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At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
The Digital Growth Marketer is responsible for capturing, analyzing, and evaluating data from assigned platforms while evolving platforms for greater lead capture, acquisition, and conversion opportunities. The candidate possesses a deep understanding of data architecture, data quality and governance. This individual is tasked to:
Implement appropriate measurement strategies that support specific revenue targets.
Aggregate data from various platforms into dashboards, then analyze and present the findings in reports that identify trends and provide recommendations for the sales and marketing teams to utilize
Capture digital data and conversion metrics.
Analyze results and perform iterative platform optimizations using a strong attention to detail
Ensure information presented across digital platforms is up-to-date, consistent and optimized to reflect current best practices.
Collaborate effectively with colleagues in the Testing, Inspection and Certification (TIC) Marketing, Standards Marketing and Communications team to understand their reporting needs, campaign objectives and suggest meaningful ways of presenting data to help assess the success of their campaigns.
Help educate and train Marketing colleagues to use the dashboards and other measurement tools to create a culture of data driven decision making
They will work with stakeholders to proactively identify opportunities for growth in acquisition, conversion, and search ranking. It is best suited to a curious thinker who likes to explore and is motivated to learn, grow and be challenged. A strong understanding of marketing and communications, and alignment to end user objectives, is essential to succeed in this role.
Responsibilities:
Understands the customer journey, from their first exposure to CSA Group’s digital platforms until becoming a paid customer.
Integrates data sources from various systems (Pardot, Salesforce, WordPress, Google Analytics, LinkedIn, etc.) into a central repository that then feeds into dashboards.
Build and maintain real-time interactive dashboards using platforms such as Google Looker Studio, Power BI, or similar tools to visualize engagement activity, conversion rates, marketing outputs, and other key performance metrics in a manner that is digestible for end users.
Establish regular reporting cadences based on the needs of the CMO and the Executive Leadership team.
Ensure that reporting tools can display results by a variety of segments.
Works with IT to establish automated workflows and optimize data pipelines for improved performance, automation and reliability to ensure complete and accurate data tracking and reporting.
Leverages strong knowledge of industry trends to design and develop new marketing performance measurement and analytics solutions.
Documents all analytics and reporting procedures to ensure continuity of service.
Define actionable trends and provide actionable insights to guide the team on lead identification and engagement strategies.
Collaborate with peers in the Lead Generation team to use analytics to help drive traffic to the CSA Group website and ads
Establish a methodology for measuring the effectiveness of marketing campaigns; provide recommendations based on the insights gleaned on how to adjust campaigns including budgets.
Proactive problem solver who is constantly looking at how the data can help solve business problems.
Project manages / facilitates as required. Ensures appropriate related training is delivered to staff as required.
Education and Experience:
CSA Group is one of the largest standards development organizations in North America, conducting research and developing standards for a broad range of technologies and functional areas. CSA Group is also a global provider of testing, inspection and certification services for products in many market sectors, and a leader in safety and environmental certification for Canada and the U.S.
The CSA mark appears on billions of products worldwide. For more information about CSA Group, please visit www.csagroup.org .