PepsiCo Beverages - Field Representative - Customer Service Specialist

PepsiCo; Aurora; On-site; CAD 31,167 - 51,961; Full time

Benefits offered by this job

Health and dental benefits

Weekly pay

Weekly OT Eligible

Job summary

PepsiCo Beverages Canada’s Customer Service Specialist position focuses on delivering exceptional service to mid-format customers, managing merchandising, and ensuring product availability and display standards. You’ll engage with store decision-makers and support in-route execution of merchandised programs.

The role emphasizes health and safety, a collaborative culture, and opportunities for growth across PepsiCo’s Canadian operations. Training and benefits accompany the position.

Qualifications

• Post-secondary education preferred.
• Valid driver's license and reliable vehicle.
• Merchandising or retail customer service experience is helpful.
• Ability to work with minimal supervision.
• Ability to lift 50+ pounds and push or pull up to 200 pounds using a pallet jack.

Responsibilities

• Complete all ordering, sales and merchandising activities within route to deliver against performance goals.
• Merchandise store shelving, racks and displays with PepsiCo products.
• Utilize Point-of-Sale materials.
• Build and maintain strong relationships with key decision makers in store.
• Provide excellent service to assigned accounts; create and maintain goodwill with all customers.
• Perform all assigned duties in compliance of ergonomics safety principals.

Skills

Merchandising experience

Retail customer service

Independent work

Physical stamina

Education

Post-Secondary Education preferred

Job description

PepsiCo: At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve. Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Customer Service Specialist (CSS)

The Customer Service Specialist (CSS) contributes to the success of PepsiCo Beverages Canada by providing exceptional customer service to various mid-format key customers. This includes executing against customer merchandising agreements, ordering and merchandising products, freshness rotation, display set up and maintenance, storage room organization and movement of product from storage to the sales floor.

Compensation

• Weekly Pay Rate of $1,142.00
• Health and Dental Benefits
• Weekly OT Eligible

What You Can Expect From Us

• A working environment that puts health and safety first
• Great people and culture – proudly bring your whole self to work!
• Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!

Responsibilities

• Complete all ordering, sales and merchandising activities within route to deliver against performance goals
• Merchandise store shelving, racks and displays with PepsiCo products
• Utilize Point-of-Sale materials
• Build and maintain strong relationships with key decision makers in store
• Provide excellent service to assigned accounts; create and maintain goodwill with all customers
• Perform all assigned duties in compliance of ergonomics safety principals

Qualifications

• Post-Secondary Education preferred
• Valid driver's license, clean driving record and a reliable vehicle
• Merchandising or retail customer service experience is helpful, but not necessary
• Ability to work with minimal supervision
• Must be able to perform frequent bending, twisting, kneeling, squatting, reaching over shoulder
• Able to lift 50 plus pounds and push or pull up to 200 pounds using a pallet jack

AI Disclosure: PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants.

Vacancy Status: This posting is for a newly created role.