People Services Analyst- 17 month term

WestJet Group; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Travel privileges

Flexible benefits

Job summary

WestJet Group is transforming its People Technology landscape into a unified, cloud-based platform centered on Dayforce. As part of the People Team, the Analyst supports reliable people data reporting and position management, partnering with internal stakeholders to protect data integrity and confidentiality across the organization.

This hybrid role can be based in Calgary or Toronto, with in-person collaboration expected 2 to 3 days per week, and on-site requirements adjusted to business needs.

Qualifications

• Experience with HR systems and Dayforce reporting.
• Ability to handle confidential information with discretion.
• Strong attention to detail and data accuracy.
• Strong communication and documentation skills.

Responsibilities

• Transform Dayforce data into trusted reports for leaders and users.
• Collaborate with system analysts to resolve reporting challenges and implement solutions.
• Support the position structures and ensure reporting relationships are accurate in Dayforce.
• Shape self-service reporting by building a Dayforce strategy for WestJet and Sunwing teams.
• Identify improvements to make technology, processes, and reporting smarter.

Skills

HR systems

Reporting tools

Data management

Position management

Attention to detail

Discretion

Education

Post-secondary education in HR/related field

Tools

Dayforce

Job description

This role follows a hybrid work model, with in-person collaboration expected 2 to 3 days per week. The position can be based in Calgary or Toronto. On-site requirements may be adjusted based on evolving business needs.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

WestJet is transforming its People Technology landscape from multiple systems to a unified, cloud-based platform centered on Dayforce. As part of the People Team, the Analyst plays a key role in the support and reliability of people systems data with a strong focus on Dayforce reporting and position management. This role partners with internal stakeholders to maintain data integrity, access, and confidentiality in reporting across the organization while improving the user experience across the People Team.

Overview

WestJet is transforming its People Technology landscape from multiple systems to a unified, cloud-based platform centered on Dayforce. As part of the People Team, the Analyst plays a key role in the support and reliability of people systems data with a strong focus on Dayforce reporting and position management. This role partners with internal stakeholders to maintain data integrity, access, and confidentiality in reporting across the organization while improving the user experience across the People Team.

What You’ll Do

• Transform Dayforce data into trusted reports that help Sunwing and WestJet leaders and business users run their programs and make informed decisions.
• Working closely with a team of system analysts and specialists to solve complex reporting challenges and support the development of solutions for position management issues by uncovering root causes, testing solutions, and helping implement meaningful system enhancements.
• Play a key role in supporting the position structures that connect our organization, ensuring reporting relationships, occupant limits, and vacancy information are accurate and reliable in Dayforce.
• Shape the future of self-service reporting by building a Dayforce strategy that empowers People and business teams across WestJet and Sunwing to access the right information securely and confidently.
• Bring your ideas to life by identifying improvements that make our technology, processes, reporting, and employee experience smarter and simpler.

What You’ll Bring

• Post-secondary education in human resources, business administration, information systems, analytics, or a related field is an asset.
• Experience with HR systems, reporting tools, data management, or position management processes.
• Strong attention to detail, analytical skills, and ability to maintain accuracy across data.
• Ability to handle confidential information with discretion and sound judgment.
• Strong communication and documentation skills; experience with Dayforce is an asset.

The Benefits Of Being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well‑being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well‑being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey‑Sensitive are required to pass a Pre‑Employment Alcohol and Drug Test as per WestJet'sAlcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [e-mail].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [e-mail].