People Ops and Analytics Manager - EZRA

Helloezra; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An innovative company is seeking a People Ops and Analytics Manager to transform data into actionable insights that enhance the employee experience. This role involves overseeing HR operations, analyzing workforce data, and collaborating with various teams to implement effective HR strategies. The ideal candidate will have a strong background in HR analytics and data management, along with excellent communication skills. Join a forward-thinking team dedicated to fostering a positive and inclusive workplace culture, where your contributions will drive meaningful change and innovation in employee development.

Benefits

Weekly well-being hour

Learning and development fund

Coaching sessions

Collaborative work environment

Qualifications

• 5+ years in HR analytics or data analysis, with 3+ years in a leadership role.
• Strong proficiency in statistical analysis and project management.

Responsibilities

• Oversee HR department operations and ensure compliance with policies.
• Lead data collection and analysis to provide insights into workforce trends.

Skills

Statistical analysis

Data interpretation

Project management

Communication skills

Analytical skills

Education

Post secondary education in Human Resources

Business Administration

Data Science

Tools

HR systems

Statistical analysis tools

Job description

Job Role: People Ops and Analytics Manager

Location: Toronto - Hybrid (3 days/week in office)

Who we are

We redesigned coaching for the digital age. Ezra delivers the highest quality professional coaching to employees using industry leading app-based technology. Our world class technology enables quality coaching sessions, a seamless user journey and regular reporting like never before.

With 50+ years’ experience delivering world class coaching in 66 countries we’re best placed to drive the coaching revolution. In just over a year, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world's leading companies with high impact, 1:1 personalized coaching.

At Ezra we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our global coaching pool.

Now, everyone can be better with a coach.

About the role

We are seeking a highly motivated and experienced People Ops and Analytics Manager to join our team. The successful candidate will play a crucial role in transforming data into actionable insights and driving strategic decisions that enhance the employee experience. We are a forward-thinking company dedicated to creating a positive and inclusive workplace culture. Our team is committed to leveraging data and analytics to drive innovation and support our employees' growth and development.

People Ops Management

1. Oversee the day-to-day operations of the HR department, ensuring smooth execution of processes and initiatives.
2. Partner with HR, RevOps, and Finance to ensure accurate and efficient data collection, project management and reporting processes.
3. Provide guidance and training to HR and business leaders on data interpretation and utilization.
4. Implement new company policies and procedures and ensure compliance with employment laws and regulations.
5. Ensure data governance by administering and following policies/guidelines for providing and securing sensitive or confidential employee information.
6. Collaborate with HR and management teams to develop and implement HR strategies.
7. Stay current with industry trends and best practices in people analytics and incorporate them into the organization's strategy.

People Analytics

1. Lead the collection, analysis, and interpretation of HR data to provide insights into workforce trends, employee engagement, retention, and performance.
2. Identify patterns, correlations, and anomalies in data, and present findings to stakeholders in a clear and actionable manner.
3. Conduct in-depth analyses of employee surveys, exit interviews, and other feedback mechanisms to identify areas for improvement.
4. Design and maintain dashboards and reports that evaluate the effectiveness of HR programs and initiatives.

About You

1. Post secondary education in Human Resources, Business Administration, Data Science, or a related field.
2. Minimum of 5 years of experience in HR analytics, data analysis, or a related field, with 3+ years in a leadership role.
3. Strong proficiency in statistical analysis tools.
4. Excellent analytical and problem-solving skills with a strong attention to detail.
5. Proven ability to translate data into actionable insights and link people data to organizational performance and outcomes.
6. Strong project management skills with the ability to manage multiple priorities and deadlines.
7. Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
8. Knowledge of HR systems and data management best practices.

What we offer

We want all candidates to know they are valued. We push positivity. We are an environment of innovation, collaboration, and growth. Drive impact with your ideas by being a part of the greater discussion in a safe, supported place. Be accountable, ambitious, owning your work and goals. When everyone takes responsibility for their success, we all succeed. Finally, keep it simple! Enjoy the ride and the perks with your own world class coach, weekly well-being hour and learning and development fund.

We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.