People Operations & Talent Lead

Summit Commercial Solutions; Kelowna; Remote; CAD 85,000 - 125,000; Full time

Job summary

Join a venture-backed, tech-enabled commercial insurance brokerage as a People Operations & Talent Lead. This role involves leading recruiting efforts and full-cycle HR operations, while building high-performing teams in a fast-paced environment. Make a meaningful impact by shaping the employee experience and ensuring top talent across the organization.

Benefits

Competitive compensation including potential equity

Flexible work arrangements

Investment in personal growth

Qualifications

• 3–5 years of experience in talent acquisition and/or HR generalist role.
• Proven track record managing full-cycle recruitment.
• Familiarity with ATS and HRIS systems.

Responsibilities

• Lead recruiting efforts and support people operations.
• Own the end-to-end hiring process and candidate experience.
• Maintain and optimize our applicant tracking system (ATS).

Skills

Organizational skills

Communication skills

Empathy

Professionalism

Tools

Applicant Tracking System (ATS)

HRIS (Rippling)

Job description

Summit is a venture-backed, tech-enabled commercial insurance brokerage building the future of insurance in Canada. We serve high-growth businesses across multiple industries and are redefining what it means to be a modern brokerage. With our strong values— Sustainability, Ownership, Transparency, and Impact —we’re building a team that moves fast, supports each other, and raises the bar.

The Opportunity

We’re hiring a People Operations & Talent Lead to lead our recruiting efforts and support our people operations function. This is a hands-on, full-cycle recruiting role with a strong HR generalist component; ideal for someone who thrives in fast-paced environments and is excited to build great teams from the ground up.

This role is centered on recruiting and onboarding top-tier talent, while also supporting the broader people operations function . You'll play a key role in shaping the entire employee journey - from the first interaction with a candidate to the systems and processes that support their long-term success at Summit. If you're passionate about building high-performing teams and creating seamless, human-centric employee experiences, this is your opportunity to make a meaningful impact.

What You’ll Do

• Partner with hiring managers to scope, post, and promote roles across multiple channels
• Own the end-to-end hiring process: sourcing, screening, coordinating interviews, and managing candidate experience
• Maintain and optimize our applicant tracking system (ATS)
• Draft and send offer letters, coordinate background checks, and handle employment documentation
• Design and execute a consistent onboarding experience that aligns with our brand and values
• Track hiring metrics and continuously improve recruitment strategies
  
  

People Operations

• Maintain accurate employee data in our HRIS (Rippling)
• Support employee lifecycle tasks (onboarding, offboarding, internal moves)
• Assist with benefits administration, compliance filings, and documentation
• Help coordinate engagement surveys, team events, and internal communications
• Be a go-to resource for employees on HR-related questions and processes
  
  

What You Bring

• 3–5 years of experience in a talent acquisition and/or HR generalist role
• Proven track record managing full-cycle recruitment in a growing company
• Familiarity with ATS and HRIS systems
• Detail-oriented with strong organizational and communication skills
  Empathy, professionalism, and the ability to build trust quickly with candidates and team members
• A self-starter mindset—you see gaps and fill them without waiting for direction
  
  

Why Join Summit?

• Be a key builder at a high-growth, venture-backed brokerage redefining an outdated industry
• Competitive compensation, including salary, benefits, and potential equity
• A high-autonomy culture rooted in transparency, ownership, and real impact
• Flexible work arrangements with a supportive and driven team
• The chance to grow with us—we believe in investing in people as we scale
  
  

At Summit, our actions and decisions are guided by our core values: Transparency, Sustainability, Ownership, and Impact. If you’re passionate about recruiting, people ops, and contributing to a growing, innovative company, we’d love to hear from you.

Summit is an equal opportunity employer that values diversity. We are committed to providing accommodations during the hiring process as needed. While we thank all applicants for their interest, only those selected for an interview will be contacted.

Join us in shaping the future of commercial insurance in Canada!

The pay range for this role is:

85,000 - 125,000 CAD per year (Remote (Canada))