People Operations Specialist

Neara; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

Sanctuary AI in Vancouver is seeking a People Operations Specialist to join the People team. You will manage onboarding, benefits, co-op and intern hiring, and HR programs in a fast-paced startup environment.

The role emphasizes cross-functional collaboration, process improvement, and ownership across People operations, with a focus on delivering an exceptional employee experience.

Qualifications

• 2+ years in People Operations or HR-related field.
• Bachelor's degree in HR, Business Admin, or related field, or equivalent practical experience.
• Experience onboarding, HR administration, employee programs, or related operational processes.

Responsibilities

• Onboard new hires and coordinate immigration documentation with external legal partners.
• Support employee benefits programs and wellness initiatives.
• Manage Sanctuary AI's co-op and intern hiring processes.
• Answer employee questions and support People initiatives across the company.
• Maintain accurate employee records and ensure data integrity in BambooHR.

Skills

People Ops

HRIS/ATS

Onboarding coordination

Employee programs

Communication skills

Education

Bachelor's degree in HR/Business

Tools

BambooHR

Job description

People Operations Specialist

Job type: Full Time · Department: People · Work type: On-Site

Vancouver, British Columbia, Canada

People Operations Specialist

Your New Role and Team

Sanctuary AI, a world leader in building dexterity-driven Physical AI for general-purpose robots, is looking for a People Operations Specialist to join our People team.

Reporting to the Director, People, you will play a critical role in creating an exceptional employee experience while helping the organization scale. This is a highly cross-functional role that provides exposure to many areas of People Operations, employee programs, and talent initiatives.

In a given week, you might onboard new hires, coordinate immigration documentation with external legal partners, support our employee benefits programs, manage our co-op and intern hiring process, answer employee questions, organize conference participation logistics, and support broader People initiatives across the company.

This role is ideal for someone who enjoys variety, thrives in fast-paced environments, and is excited to build experience across multiple areas of People Operations. We are looking for someone who is equally comfortable handling administrative details, coordinating programs, improving processes, and supporting strategic projects. As a startup, our team regularly works across a wide range of topics and priorities, making this a great opportunity for someone who enjoys learning, taking ownership, and building breadth across the People function.

Our Success Criteria

• Deliver a best-in-class onboarding experience that helps new employees become productive, engaged, and connected from day one
• Coordinate key employee lifecycle processes, including onboarding, employment changes, leave administration, employment verification requests, and offboarding
• Serve as a trusted resource for employee questions related to benefits, policies, programs, and People processes
• Support the administration and continuous improvement of employee benefits and wellness programs
• Coordinate immigration, global mobility, and international travel processes by partnering with employees, managers, and external legal counsel
• Manage Sanctuary AI's co-op and intern hiring programs, partnering with hiring managers and candidates throughout the recruitment process
• Coordinate employee participation in conferences, events, and external engagements around the world
• Maintain accurate employee records and ensure data integrity across People systems, including BambooHR
• Identify opportunities to simplify processes, improve operational efficiency, and enhance the employee experience

Your Experience

Qualifications

• 2+ years of experience in People Operations, Human Resources, Talent Operations, Recruiting Coordination, Employee Experience, or a related field
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience
• Experience supporting employee onboarding, HR administration, employee programs, or related operational processes
• Experience coordinating multiple projects, stakeholders, and competing priorities simultaneously
• Experience working with HRIS platforms, applicant tracking systems, and other business software tools
• Experience supporting co-op, intern, university recruiting, or other early talent programs is an asset
• Experience coordinating immigration processes, global mobility programs, or working with external legal counsel is an asset
• Experience working within a startup, high-growth, or technology-focused environment is an asset
• Familiarity with BambooHR or similar platforms is an asset

Skills

• Excellent written and verbal communication skills
• Strong organizational and project coordination abilities
• Ability to prioritize effectively and manage multiple workstreams simultaneouslyStrong attention to detail and commitment to operational excellence
• Ability to build positive working relationships across all levels of an organization
• Strong problem-solving and critical-thinking capabilities
• Ability to handle sensitive and confidential information with discretion and professionalism
• Customer-service mindset with a focus on delivering an exceptional employee experience

Traits

• Resourceful and proactive when solving problems
• Highly organized and dependable
• Collaborative and team-oriented
• Curious and eager to learn across multiple areas of People Operations
• Empathetic, approachable, and committed to supporting employees
• Takes ownership and follows through on commitments
• Thrives in a fast-paced, evolving startup environment

Working at Sanctuary AI

Sanctuary AI is an equal opportunity employer; employment with Sanctuary AI is governed based on skills, competence, and qualifications and will not be influenced in any way by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. In 2023, Sanctuary AI moved into a state-of-the-art office facility and has been recognized by LinkedIn as a Top Startup company.

Compensation and Benefits

Sanctuary offers a market-leading compensation package that includes competitive salaries, equity stakes, and a full suite of benefits for permanent employees, encompassing health coverage, paid time off, cutting-edge work facilities, and worksite flexibility by role. Our commitment to fairness ensures that our total compensation consistently surpasses market standards.

About Sanctuary AI

Founded in 2018, Sanctuary builds humanoid robots and a novel control system for them that integrates symbolic logic and reasoning with data-driven robot foundation models. We use our robots to collect vision, audio, touch, and proprioception data from the perspective of the robot while they perform real-world work tasks. We use that data to train multimodal robot foundation models. Because our systems are vertically integrated, we can design, deploy, and refine at scale. Our mission is to create the world's first human-like intelligence platform for robots.