People Operations Coordinator (Bilingual)

Turo; Toronto; Hybrid; CAD 44,000 - 55,000; Full time

Job summary

A leading car sharing company in Toronto is seeking a Bilingual People Operations Coordinator to join their People Operations team. This role involves supporting HR operations, managing onboarding processes, and addressing employee inquiries in both English and French. The ideal candidate has experience in HR administration, excellent customer service skills, and a bachelor’s degree in a related field. This position offers a hybrid work environment and opportunities for professional growth.

Benefits

Employer-paid medical, dental, and vision insurance

Retirement employer match

Learning & Development stipend

Cell phone and internet stipend

Paid time off

In-office lunch and snacks

Qualifications

• 1+ years of experience in HR administrative or customer service role.
• Ability to communicate effectively in both English and French.

Responsibilities

• Coordinate New Hire Orientation logistics and materials.
• Conduct right-to-work checks and maintain work authorization forms.
• Manage and update employee data in the HRIS system.

Skills

Bilingual proficiency in French and English

Excellent customer service skills

Strong verbal and written communication skills

Strong organizational skills

Education

Bachelor's degree in Human Resources or related field

Tools

Google Suite

MS Office Suite

Job description

About the team

Join our People Operations team and play a vital role in creating exceptional employee experiences. As a Bilingual People Operations Coordinator you will be central to our HR operations supporting our team through onboarding data management and addressing employee inquiries. This role involves ensuring accurate and timely onboarding processes maintaining employee data in the HRIS (Workday) and providing exceptional service to employees regarding People-related inquiries. You will also support various People Ops projects and contribute to improving processes and procedures within the employee lifecycle. This position offers an opportunity to learn and grow in the HR field within a collaborative and supportive environment.

Please Note : High fluency in French and English is required as this role supports employee populations in both Toronto and Paris. One interview will be conducted entirely in French to assess language proficiency.

What Youll Do

Coordinate New Hire Orientation logistics and materials

Ensure all aspects of onboarding are completed accurately and timely including pre-start communication with new hires

Conduct right-to-work checks and maintain work authorization forms

Manage and update employee data in the HRIS system (Workday) and ensure data accuracy

Maintain records for all workers

Perform data entry and data audits

Provide employees with exceptional service regarding all People-related inquiries through resolution accountability aiming for a response time of within 24 hours

Perform operational tasks as needed such as transactional processing and contract amendments

Document implement and work to improve processes procedures and programs relating to the employee lifecycle

Collaborate with the People Business Partner and / or Talent Acquisition Partner to support relocation requests

Support a variety of projects in partnership with the cross-functional People Ops team

Your profile

Bilingual proficiency in French and English ability to communicate effectively in both languages including speaking reading and writing to support diverse clients and collaborate across teams.

Bachelors degree in Human Resources Business Administration or a related field is preferred

1 years of experience in a human resources administrative or customer service role OR equivalent relevant internship experience

Excellent customer service skills with a desire to provide helpful and timely support to employees

Strong verbal and written communication skills with the ability to communicate clearly and professionally

Strong organizational skills and attention to detail with the ability to manage multiple tasks

Basic proficiency with Google Suite and MS Office Suite applications

Excellent interpersonal skills and the ability to build positive relationships with team members and across departments

Self-motivated attitude with a collaborative spirit; a team player who is willing to learn and contribute

Bonus if you have

Experience with HRIS systems (e.g. Workday) or other database management is a plus

Familiarity with basic HR concepts and practices (e.g. onboarding employee data management) is desirable

Interest in learning about the employee lifecycle and HR processes

Willingness to learn about cloud-based human resources applications (e.g. Workday Lattice Navex Culture Amp)

Interest in learning about US Canada & Australia employment laws / regulations

For this role the target base salary range in Toronto is $44000 - $55000 annually. This role is also eligible for equity and general our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range individual pay is determined by objective factors assessed during the application and interview process such as job-related skills experience and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule Turists will be expected to work in the office 3 days per week on Mondays Wednesdays and Fridays. Your recruiter can share more information about the various in-office perks Turo offers.

LI-LT1

LI-Hybrid

Benefits

Competitive salary equity benefits and perks for all full-time employees

Employer-paid medical dental and vision insurance (Country specific)

Retirement employer match

Learning & Development stipend to invest in your professional development

Turo host matching program

Turo travel credit

Cell phone and internet stipend

Paid time off to relax and recharge

Paid holidays volunteer time off and parental leave

For those who are in the office full-time or hybrid we have in-office lunch office snacks and fun activities

We are committed to building a diverse team. If you are from a background thats underrepresented in tech wed love to meet you.

Aside from an award winning work environment and the opportunity to be part of the worlds largest car sharing marketplace we are also growing the team quickly - join us! Even if you dont meet every qualification we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the worlds largest car sharing marketplace where you can book the perfect car for wherever youre going from a vibrant community of trusted hosts across the US UK Canada Australia and France. Whether youre flying in from afar or looking for a car down the street searching for a rugged truck or something smooth and swanky Turo puts you in the drivers seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at the App Store and Google Play and check out our blog Field Notes .

Read more about the Turo culture according to Turo CEO Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.

We welcome candidates with physical mental and / or neurological disabilities. If you require assistance applying for an open position or need accommodation during the recruiting process due to a disability please submit a request to People Operations by emailing

Required Experience :

Key Skills

Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 44000 - 55000