People Greeter

Walmart Canada Corp; Kemptville; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail corporation in Kemptville is looking for a customer service associate to provide exceptional service and support salesfloor operations. Responsibilities include ensuring customer satisfaction, participating in loss prevention, and maintaining a safe and clean shopping environment. Candidates should be proactive in assisting customers and ensuring they have the necessary tools for an enjoyable shopping experience.

Responsibilities

• Provides friendly and fast service for every customer.
• Participates in Loss Prevention activities and observes suspicious behaviors.
• Follows EAS Program guidelines by reacting to alarm incidents.
• Ensures customers have required shopping tools.
• Advises customers and provides store information.
• Maintains a safe and clean work environment.

Job description

Position Summary

To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.

What you\'ll do

1. Provides and promotes friendly and fast service for every customer both incoming and outgoing at the store front through positioning at the entrance/exit door.
2. Participates as a Loss Prevention team player by attaching return tickets to all merchandise entering the store, identifying large outbound purchases such as electronics and verifying the customers receipt (item and date), observing and reporting any suspicious behaviors to Management and Loss Prevention and reacting to code ADAM pages as per the guidelines.
3. Understands and follows the EAS Program by reacting courteously to all fail to deactivate alarms and assists in identifying the root cause and logging the incident, bringing any system failures to the management teams attention for service.
4. Ensures customers have the necessary tools for shopping including carts, baskets and flyers.
5. Advises customers and seeks assistance from sales associates to direct customers to respective areas of the store and provides information.
6. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location… 340 Colonnade Dr, Kemptville, ON K0G 1J0, Canada

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