People & Culture Coordinator Pursuit Jasper

The Fairmont Jasper Park Lodge; Edmonton; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate People & Culture Coordinator to enhance employee engagement across multiple venues. This full-time role offers an exciting opportunity to lead onboarding processes, support team members, and foster a welcoming work environment. You will collaborate with a diverse team, manage events, and ensure a seamless experience for new hires. If you are an energetic, organized individual with a knack for public speaking and a desire to create meaningful employee experiences, this position in the breathtaking Canadian Rockies is perfect for you. Join a global team and make lifelong connections while enjoying numerous perks and a supportive atmosphere.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Subsidized mental health resources

Team events

Qualifications

• Experience in HR/People & Culture is an asset.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Lead onboarding sessions and assist new employees with inquiries.
• Manage employee engagement events and communication.

Skills

Human Resources experience

Public speaking

Organizational skills

Collaboration and teamwork

Written and verbal communication

Initiative

Discretion and professionalism

Willingness to learn

Education

Administrative experience

Graphic design skills (Canva)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

HRIS

Job description

People & Culture Coordinator Pursuit Jasper

Pursuit Collection Jasper, AB
Full-time
Job details
Job type: Full-time
Location: Jasper, AB

What will be your daily pursuit?: The People & Culture (P&C) Coordinator plays a key role in enhancing employee engagement and experience across Pursuit’s seven hotels in Jasper, the Jasper SkyTram, Columbia Icefield and Maligne Valley. Reporting to the People & Culture Manager in Jasper, this position is essential to the onboarding process and serves as a primary point of contact for all team members. The ideal candidate is a highly organized and adaptable professional with a positive attitude, strong public speaking skills, and the ability to manage multiple competing responsibilities effectively. This role collaborates closely with the Banff Jasper Collection People & Culture team, Talent Team, and operational management to create a welcoming and supportive work environment.

When does this adventure begin?: This is a full-time, year-round position beginning March 3.

What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

What will you do in this job?:

1. Onboarding & Employee Support: Lead and facilitate weekly new hire orientation sessions including schedule creation, space bookings, and attendance tracking. Assist new employees with new-hire onboarding, including responding to inquiries related to tax forms, SINs, and employment verification. Answer questions related to benefits, perks, uniforms, housing, and more. Connect employees with local resources, bus travel bookings, and respond to general inquiries and concerns related to working and living in the Rockies within a timely manner.
2. Pre-Arrival Communications: Create and distribute a series of new hire newsletters. Organize and facilitate a series of live Q&A town hall sessions via Teams. Send welcome emails to all new team members 10-14 days before their arrival in Jasper.
3. Administrative Support: Process purge requests for terminated team members. Assist the Health & Safety team with WCB reporting as needed. Produce employment confirmation letters for active and terminated employees. Create engraved nametags for Front Desk and Maintenance staff across the Jasper properties. Develop team communications for event promotions, volunteer opportunities, and P&C updates. Collaborate on newsletters, create posters and social media posts.
4. Employee Engagement & Experience: Develop a rolling calendar of events for the full Jasper team that are exciting and meaningful. Collaborate with the operations leaders, manage all aspects of event coordination from budgeting, organizing, promoting, executing, and gathering feedback. Manage staff Facebook pages, sharing local events, resources, and company updates. Administrate staff recognition initiatives, such as Peak Awards organization and distribution. Administer attraction and transportation bookings for staff, friends, and family according to policies. Manage the employee corporate ski pass program and season pass program annually. Key administrator of the Jasper lodging business and employee post office boxes, including collecting and distributing mail.
5. People Operations & Policy Support: Collaborate with the P&C leadership team to administer employee change requests (transfers, wage adjustments, promotions, etc.). Create offer letters and transfer letters where required. Assist the P&C leadership team by providing support to leaders on employee coaching in accordance with policies, procedures, and employment law where required. Foster strong relationships with local operations leaders, providing guidance on P&C policies and procedures. Collaborate with the wider team including marketing, benefits, payroll for projects. Collaborate with the seasonal business operator’s Employee Experience Coordinators on projects to ensure consistent employee experience.

What skills and experience do you need for this job?:

1. Human Resources/People & Culture experience (an asset).
2. Ability to work independently and take initiative.
3. Proficient in Word, Excel, PowerPoint, Outlook, and experience with HRIS.
4. Strong organizational skills, with the ability to prioritize tasks in a fast-paced environment with competing priorities and deadlines.
5. Energetic, positive, self-motivated, and passionate about creating meaningful employee experiences.
6. Confident public speaker.
7. Excellent collaboration and teamwork skills.
8. Valid driver’s license and clean abstract.
9. Discretion and professionalism in handling confidential information.
10. Exceptional written and verbal communication skills.
11. Willingness to learn and develop within the role.
12. Administrative experience (an asset).
13. Canva/graphic design skills (an asset).

What will your work environment be like?:

1. Beautiful: You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
2. Fun: You'll be meeting team members from across the globe and get to participate in tons of team events.
3. Independent: You’ll spend your days in and around our amazing properties.
4. Remote: Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
5. Busy: You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.