People Consulting - Workforce advisory - Senior Manager- Healthcare- Toronto

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading global consulting firm is looking for a Senior Manager in their People Consulting healthcare practice in Toronto. This role involves advising major healthcare organizations and transforming HR functions. The successful candidate will have a strong background in healthcare and the ability to implement strategic change throughout organizations. EY offers a supportive environment for professional development and competitive compensation packages.

Benefits

Comprehensive medical and dental coverage

Defined contribution pension plan

Generous vacation policy

Flexible work arrangements and learning opportunities

Qualifications

• Approximately 8+ years of experience in healthcare advisory services.
• Experience leading project lifecycle including assessment, design, and implementation.
• PROSCI or similar certification is an asset.

Responsibilities

• Deliver solutions across EY's service offerings in healthcare.
• Lead and develop junior resources and business development activities.
• Collaborate with healthcare consultants to ensure program success.

Skills

Healthcare Advisory

Change Management

Stakeholder Management

Organizational Design

Leadership Development

Analytical Skills

Communication

Problem Solving

Education

Degree in Healthcare Management

Advanced Degree in Related Field

Job description

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Location: Toronto

Other locations: Primary Location Only

Date: Jul 8, 2025

Requisition ID: 1624593

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Join EY and help to build a better working world.

The opportunity

We are seeking a Senior Manager for our People Consulting healthcare practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings. Working in multidisciplinary teams, often directly with leaders of major healthcare organizations and government entities, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise government and public sector leaders in the face of increasing disruptions, an ever-changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

Your key responsibilities:

• You will have already achieved outstanding professional success and are a seasoned senior consulting professional with healthcare and people advisory experience
• Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, leadership development, HR department transformation, etc.
• Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs;
• Understanding the client's business and recognize key performance drivers and healthcare trends.
• Working with senior leadership to create alignment in order to support program success
• Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
• Leading and developing more junior resources
• Leading business development activities and pursuits
• Collaborating with a broad team of healthcare consultants and people advisory consultants
• Flexibility and ability to travel

Skills and attributes for success

• Demonstrate a thorough understanding of complex change concepts.
• Lead client engagement teams and work with healthcare clients to deliver qualityprofessional services.
• Develop and successfully manage to project budget.
• Oversee the delivery of quality services.
• Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes.
• Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Focus on deliverables and client business priorities.
• Manage expectations of service.
• Understand the healthcare industry and recognize key performance drivers and industry trends.
• Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
• Have a passion and understanding for healthcare industry and recognize key performance drivers and business trends.
• Identify and deliver new business opportunities, including supporting RFP responses and client proposals.
• Understand EY and its service lines and actively assess/present ways to serve clients.
• Develop long-term client relationships and networks.
• Develop relationships with other EY team members across all practices to serve client needs.
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral and written communication skills, including the ability to adapt messaging and style to suit the needs of different audiences.
• Strong facilitation skills, including the ability to design meeting agendas or workshop activities to design creative solutions, build commitment to outcomes and drive decision making.
• High level of motivation and a self-starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

To qualify for the role you must have

• A degree in healthcare management, business administration, or a related field is required. Advanced degrees in a related field are highly desirable.
• Approximately 8+ years of experience in providing healthcare advisory services, within healthcare organizations or as a consultant, in a number of the following areas: change management, stakeholder management, communications, organizational design, leadership development, training, governance, workforce strategies, human resources transformation, talent management and culture
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• PROSCI or other industry standard Change Management Certification is considered an asset
• Experience in delivering change solutions for all portions of project lifecycles, including Assessment, Design and Implementation is considered an asset
• Experience leading a team

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting ourneuroinclusionand accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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