People Consulting - Workforce advisory - Learning service - Learning Manager

EY; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in professional services is seeking a Learning Manager to spearhead innovative training solutions for clients transforming their technologies. This role involves managing diverse teams, ensuring project success while fostering a collaborative culture. The ideal candidate will possess strong project management skills, have hands-on experience with training tools, and enjoy working in a dynamic environment.

Benefits

Medical and dental benefits

Pension plans

Generous vacation policies

Flexible work arrangements

Coaching and learning opportunities

Qualifications

• 3+ years managing learning solutions projects.
• Hands-on experience in training and development.
• Experience with complex technology transformations.

Responsibilities

• Conduct requirements gathering sessions with stakeholders.
• Collaborate with SMEs to define training strategies.
• Lead training development teams.

Skills

Project Management

Collaboration

Creativity

Technological Proficiency

Communication

Education

Bachelor’s degree or equivalent experience

Tools

SAP EnableNow

Articulate Storyline

Captivate

Microsoft Office Suite

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. Join us to create an exceptional experience for yourself and a better working world for all.

The Opportunity

Are you passionate about creative, interactive, and dynamic corporate learning and upskilling? Do you excel under pressure and enjoy managing diverse teams to develop innovative learning solutions for large-scale clients? Do you possess a strong understanding of technologies used in dynamic learning solutions, especially in complex ERP implementations? If you are a dedicated Learning Manager who challenges conventions and pushes boundaries, read on!

We are seeking a talented and collaborative Learning Manager to lead multidisciplinary teams in creating exceptional learning experiences. Our teams work collaboratively to deliver superior learning solutions, especially during client transformations involving new applications and technology. We want proactive, innovative thinkers who can make a difference and enjoy a fun, collaborative work environment.

Your Key Responsibilities

• Conduct requirements gathering sessions with stakeholders, applying instructional design principles and understanding of learning authoring tools. Support end-user training for system and process implementations such as SAP, SuccessFactors, Guidewire, Oracle/PeopleSoft, Microsoft D365, etc.
• Collaborate with client and firm subject matter experts to define training strategies, assess needs, and develop curricula that fit budgets and address both current and future learning requirements.
• Establish and manage a learning development workplan.
• Lead training development teams, including instructional designers from EY Canada, EY Global, and possibly clients and contractors.
• Coordinate with business support services, client teams, and offshore resources to ensure training materials meet design specifications.
• Generate innovative ideas and solutions to meet stakeholder requirements.
• Manage project scope, risk, budget, quality, and communication.
• Participate in client and internal meetings.
• Assist Business Development in new opportunities and revenue growth.
• Develop team members through constructive feedback and foster an innovative, team-oriented environment.
• Stay updated on industry trends and advancements in learning and advisory services.

Skills and Attributes for Success

We foster a fun, transparent, entrepreneurial, and collaborative culture. Our team works hard, plays hard, and loves what we do. We value integrity, proactive mindsets, cultural awareness, high energy, creativity, independence, and technological proficiency.

Qualifications

• 3+ years managing learning solutions projects.
• 3-6 years of experience in training and development, with hands-on experience in tools like SAP EnableNow, Articulate Storyline, Captivate, etc.
• Experience with complex technology transformations (e.g., SAP, Oracle, Microsoft D365).
• Bachelor’s degree or equivalent experience.
• Bilingual in French is a plus.
• Proven track record of delivering projects on time and within budget.
• Excellent communication and presentation skills.
• Ability to collaborate across technical, process, and change management teams.
• Proficiency with Microsoft Office Suite.

What We Offer

We are committed to a high-performance culture that supports your growth and well-being. Our comprehensive benefits include medical, dental, pension plans, generous vacation policies, and flexible work arrangements. We also offer coaching, learning opportunities, and a flexible work environment.

Diversity and Inclusion

We value diversity and are committed to creating an inclusive environment where everyone feels a sense of belonging. We actively promote gender equity, racial equality, LGBTQ+ inclusion, neuroinclusion, accessibility, and Indigenous voices to build a better working world.

EY | Building a better working world