People Consulting - Organizational Change Management - Manager - Vancouver

Ernst & Young Advisory Services Sdn Bhd; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Job summary

A global professional services firm is seeking a Manager – Change Management for its Workforce Advisory group. In this role, you'll lead change management projects, provide high-quality deliverables, and help clients navigate large-scale transformations. Candidates should have 6-8 years of related experience and strong analytical and leadership skills. Join us in creating a culture where everyone can achieve their potential.

Benefits

Support and coaching from colleagues

Learning opportunities

Flexibility in handling roles

Qualifications

• Experience leading change management for large-scale transformations.
• Professional service experience with global management consultancy.
• Exposure to one or more functional domains: supply chain, IT, finance, etc.

Responsibilities

• Lead change management projects and workstreams.
• Act as a trusted advisor to clients.
• Develop proposals and business growth initiatives.

Skills

Change management leadership

Analytical skills

Communication skills

Microsoft Office expertise

Team leadership

Education

Bachelor's degree

Graduate degree

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

As part of EY’s focus on the people agenda of organizations and change initiatives, our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change.

The Opportunity

We are seeking a Manager – Change Management for our Workforce Advisory group within our People Consulting practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working at solving the most complex client challenges.

Key Responsibilities

Provides change management leadership for clients undergoing large-scale transformations. Oversees change management workstreams responsible for end-to-end change management activities such as stakeholder analysis, change impact assessments, leadership alignment, communication, training and other readiness activities.

Client Delivery

• Lead change management projects and/or large change management workstreams, from planning through implementation.
• Demonstrate technical competence in change management, across various change types and transformation projects.
• Act as a trusted advisor for clients, project team and EY’s internal teams to deliver solutions and solve client challenges.
• Encourage and facilitate collaboration amongst team members and promote an inclusive working environment.
• Lead self and/or team in the creation of well-structured, high-quality deliverables that demonstrate attention to detail, critical thinking, and practicality.
• Contribute to generate profitable revenue by identifying additional engagement opportunities and building lasting relationships with clients.

Business Development

• Lead the development of proposals and sales materials to support business growth.
• Generate new business opportunities by understanding EY’s service offerings and proactively driving on-sell and expansion opportunities.
• Proactively support on-selling, through excellent delivery, on-going relationships with clients and shaping next steps or future work.
• Develop long-term client relationships and networks, fostering deep connections with clients and other EY team members.

Practice Development

• Lead practice development and service offering initiatives, inclusive of team leadership, project management, and execution.
• Responsible for supporting the development of our People Consulting practice by enhancing change management methodologies and developing go-to-market materials.
• Play an active role in recruitment efforts, including referrals, events, interviews, etc.
• Stay up to date on latest industry trends to contribute to thought leadership and bringing best practice to clients.

People Leadership and Teaming

• Exemplify EY values and demonstrate a strong investment in the practice, our people, and their experience.
• Accountable for timely and honest feedback to team members, effectively identifying and leveraging skills, escalating performance issues as appropriate.
• Manage teams to meet project, business development, or practice development objectives, knowing how to delegate work, leveraging a diverse team to achieve results.
• Lead by example and focus on developing others, rewarding and recognizing teams and building a safe, inclusive and engaging team environment.

Technical skills for success:

• Strong knowledge and application of relevant change frameworks like ADKAR and Kotter's 8-Step Process.
• Exceptional skills using Microsoft Office applications.
• Ability to analyze data related to change initiatives and employee feedback.
• Knowledge of instructional design and adult learning principles to develop effective training programs.

Leadership & business skills for success:

• Strong leadership skills, through experience leading teams or managing staff on projects.
• Strong analytical and problem-solving skills.
• Strong oral and written communication skills, including storytelling, adapting messaging and style to suit the needs of different audiences.

To qualify for the role, you must have:

• A bachelor's degree and approximately 6-8 years of related work experience; or a graduate degree and approximately 5-7 years of related work experience.
• At least 3 years of professional service experience, with a global management consultancy firm, or niche consultancy in which you gained exposure to large-scale project.
• Experience leading engagements in one or more of the following functional domains – supply chain, IT, finance, customer, sales & marketing.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world.

• Support and coaching from some of the most engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.