People and Performance Manager

Reflections Holiday Parks; Vancouver; Hybrid; CAD 119,000 - 159,000; Full time

Benefits offered by this job

Flexible working

Additional leave

Holiday & accommodation perks

Broad operational People role

NavCo exposure

Lead small HR team

Job summary

Reflections Holidays is seeking a People & Performance Manager to lead our day-to-day People partnering function and coach a small HR team. You’ll represent People at NavCo and work alongside Engagement and Safety leaders in the broader People, Performance & Safety function.

The role is Newcastle-based with flexible working and a chance to shape HR strategy while remaining close to the business. You’ll need strong HR foundations across employee relations, performance and workforce planning, with

Qualifications

• Strong HR foundations including employee relations, performance, organisational change and workforce planning.

Responsibilities

• Lead and develop our HR team while staying hands-on with your regional partnering portfolio.
• Coach leaders and navigate people issues that matter, including ER and performance.
• Connect the dots across the business to prioritise HR impact and drive change.
• Be a trusted sounding board when things get complex and build capability in others.
• Represent People at NavCo and bring workforce insight into cross-functional decisions.

Skills

HR foundations

Employee relations

Performance management

Organisational change

Workforce planning

Coaching leaders

People partnering

Job description

Great HR is rarely about having all the answers.

It’s about asking the right questions. Knowing when to stepin and when to let a leader lead. Seeing what’s coming before it lands. Andunderstanding that the best solution on paper isn’t always the best solutionfor the business.

That’s the kind of People & Performance Managerwe’re looking for.

This is a new role in our People, Performance & Safetyteam at Reflections Holidays, and it’s a little different from a traditional HRManager role.

You’ll lead our day-to-day People partnering function, coachand develop a small HR team, represent People at NavCo: our cross-functionalleadership group and still stay close to the action with a businesspartnering portfolio of your own.

In other words, you’ll lead and do.

What you'll be getting into

Reflections is a diverse, operational business with holidayparks and teams spread across some of the best parts of NSW. That means thework is varied.

One day you might be coaching a Regional Manager through atricky people issue. The next you’re spotting a workforce trend across severalparks, working through a change, helping a BP test their thinking or bringingthe People perspective into a broader business conversation at NavCo.

You’ll have a People & Performance Business Partner andCoordinator in your team, and you’ll work alongside our Engagement and Safetyleaders as part of the broader People, Performance & Safety function.

Your job isn't to personally solve everything.It’s to make the whole HR function stronger.

You'll spend your time...

• Leadingand developing our HR team, while staying hands-on with your own regionalpartnering portfolio
• Helpingleaders navigate the people stuff that matters — performance, ER,workforce planning and change
• Connectingthe dots across the business, spotting patterns and deciding where our HReffort will have the greatest impact
• Beinga trusted sounding board when things get complex, while building thecapability of others to confidently handle more
• RepresentingPeople at NavCo, bringing workforce insight into cross-functionaldecisions and turning business conversations into practical Peoplepriorities
• MakingHR simpler and better — improving how we work and knowing what genuinelyneeds executive attention

We're interested in how you think

You'll need strong HR foundations. You'll be comfortablewith employee relations, performance, organisational change, workforce planning, and coaching leaders.

But we're equally interested in your judgement.

We’re looking for someone who:

• Getscurious before jumping to an answer and is comfortable making a call whenthere isn't a perfect one
• Canchallenge and influence without losing the relationship
• Seespatterns, not just individual HR problems, and anticipates what thebusiness might need next
• Getsa kick out of growing other HR professionals and doesn't need to be theperson with all the answers
• Movescomfortably between strategic conversations and rolling up their sleeves
• Buildscredibility through how they show up, understands operations, keeps thingspractical and brings some personality to work

You might already be leading a small People team.

Or you might be an accomplished Senior HR Business Partnerready to take the next step into people leadership without giving up the partof business partnering you love.

Either could work.

A little about us

Reflections Holidays is NSW’s largest holiday park group,with destinations stretching across some extraordinary parts the state.

Our Newcastle-based support office works alongside teamsspread across our parks and operations, so this isn’t HR from a distance.Getting out into the business, understanding how our people actually work andbuilding relationships with leaders matters.

Our values are simple: Care Deeply. Say It, Do It. Make aDifference. Grow Together.

They matter to how this role operates too.

What’s on offer

• Newcastle-basedrole with flexible working
• Additionalleave benefits
• Greatholiday and accommodation perks
• Agenuinely broad operational People role
• Aseat at NavCo and exposure across the business
• Theopportunity to lead and shape a small HR team while remaining close to thework

Most importantly, this is a role with room to make adifference.

We’re not looking for someone to arrive with a pre-writtenHR playbook.

Bring your experience. Bring your judgement. Ask goodquestions. Get to know our business. Then help us make it better.