People and Family Experience Coordinator (West)

Autism Ontario; London; On-site; CAD 64,000 - 67,000; Full time

Job summary

An established industry player is seeking a People and Family Experience Coordinator to enhance community engagement and support for families affected by autism. This dynamic role involves overseeing regional programs, facilitating workshops, and fostering connections within the autism community. The ideal candidate will possess a strong commitment to advocacy, inclusivity, and resource-sharing. Join a collaborative team dedicated to making a meaningful impact in the lives of individuals and families. This position offers a competitive salary, flexible work arrangements, and opportunities for professional development.

Benefits

Flex Hours and Hybrid working model

3 weeks vacation

Competitive Benefits Package

RRSP Contributions

Professional development opportunities

In person team building activities

Qualifications

• Minimum 3 years of relevant experience in a related field.
• Experience in workshop facilitation and community organizing.

Responsibilities

• Develop and deliver autism awareness programs and events.
• Recruit and support volunteers for various initiatives.

Skills

Program Development

Volunteer Management

Workshop Facilitation

Community Organizing

Bilingualism (French/English)

Education

Degree/Diploma in Human Services

Tools

Microsoft 365

Database Management

Social Media Tools

Job description

Autism Ontario is a charitable organization with a history of over 52 years representing the thousands of people on the autism spectrum and their families across Ontario. Autism Ontario is the province’s leading source of information and referral on autism, and one of the largest collective voices representing the autism community. Our mission is to create a supportive and inclusive Ontario for autism, and we value collaboration, respect, accountability and being evidence informed.

Job Summary

Title: People and Family Experience Coordinator

Location: Hybrid position, working minimum two days a week out of:

London Office – 797 York Street, Unit #3, London ON, N5W 6A8

Hours: 37.5 hours per week

Salary: $64000 - $67,000/year

Duration: One-year contract

Role: New Role

Position Summary

The People and Family Experience Coordinator at Autism Ontario plays a crucial role in strengthening relationships between the organization and the autism community across Ontario. This position is responsible for overseeing regional programs, supporting volunteers, and promoting autism awareness while ensuring alignment with Autism Ontario’s mission, vision, and values. Operationally, they will lead program development and delivery, recruit and support volunteers, and foster meaningful connections between families and resources. This is a dynamic and collaborative position that requires a strong commitment to supporting individuals and families in the autism community through meaningful programming, advocacy, and resource-sharing.

Key Responsibilities

• Work collaboratively with Autism Ontario staff in developing and delivering autism awareness programs and events.
• Actively recruit AO members & subscribers to AO e-news, work with volunteer coordinator to actively recruit new volunteers and build out more volunteer opportunities.
• Attend and be an active contributor to local community partnership meetings, representing the local community needs or provincial initiatives and stay updated on community resources.
• Organize and execute 3-4 Social Learning Opportunities per month
• Offer preschool/new diagnosis multi-week program and facilitate multi-week program as well as social events for adults, caregivers and families such as CARES, Ausome Moms, Rad Dads and/or other Autism Ontario programs as developed.
• Identify suitable venues, schedule activities, create and distribute marketing materials, recruit and secure volunteer support, and ensure technology capabilities for all events in assigned region.
• Ensure that programs and supports offered by Autism Ontario are inclusive and accessible to diverse communities, responsive, and respectful of families’ values and needs.
• Provide connection points & a listening ear for families to connect them with resources and others within both Autism Ontario and the community.
• Stay up to date on the autism landscape and resources available to families (including AO's workshops and webinars and services offered through the Ontario Autism Program).
• Represent Autism Ontario’s values and in a professional and respond to media request for local matters.
• Other duties as assigned.
  
  

Qualifications

• A degree/diploma in a related human services field (ASD, SSW, Volunteer Management, etc.) with a minimum of 3 years of relevant experience
• Experience working with volunteers in a non-profit setting
• Experience in workshop facilitation, social group work/community organizing and program development and implementation
• Ability and means to travel; a valid driver’s licence is required
• Available to work evenings and weekends as required
• Lives within their (or is willing to travel frequently) to their assigned region
• Bilingualism (French/English) considered an asset
• Must be proficient with various computer programs including data base management, email, Microsoft 365 applications and have familiarity with social media and other technology tools and approaches
• Demonstrated commitment to principles of social justice, neurodiversity, equity, inclusion, anti- racism, anti-Black racism, anti-ableism
  
  

Autism Ontario offers a great work-life balance, a competitive benefits package. Some of the perks of joining our team include:

• Flex Hours and Hybrid working model
• Semi-casual dress code
• 3 weeks vacation, plus years of service days and 10 paid personal days
• Competitive Benefits Package with Healthcare spending account (including Health, Dental, EAP, Vision and more)
• RRSP Contributions
• Professional development opportunities
• In person team building activities
• A workplace culture that promotes both wellness and engagement
• You’ll be joining a team of passionate individuals who are looking to make a difference.
  
  

Interested candidates should submit a resume and cover letter before May 16th, 2025. We thank everyone for their interest in this position; however, only those candidates invited to interview with us will be contacted.

Autism Ontario is an equal opportunity employer committed to maximizing the diversity of our organization and actively encourages individuals on the autism spectrum and from all equity deserving groups to apply. We welcome qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally protected factors.

Autism Ontario is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Autism Ontario will make accommodations available to applicants with disabilities upon request during the hiring process.