People and Culture Specialist/Executive Assistant

NRBN - Niagara Regional Broadband Network; St. Catharines; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a People and Culture Specialist/Executive Assistant to drive HR practices and cultivate a high-performance culture. This role involves strategic management of HR initiatives, recruitment, and employee relations, ensuring alignment with organizational goals. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a proactive approach to workforce planning. Join a dynamic team where your contributions will enhance employee engagement and foster a positive work environment, making it an exciting opportunity for HR professionals looking to make a significant impact.

Benefits

Company events

Company pension

Dental care

Disability insurance

Employee assistance program

Extended health care

Flexible schedule

On-site parking

Paid time off

Vision care

Work from home

Qualifications

• Experience in HR practices and employee-oriented culture.
• Strong skills in recruitment, performance management, and employee relations.

Responsibilities

• Develop HR strategies aligned with business objectives.
• Oversee recruitment processes and ensure compliance with HR policies.

Skills

Human Resources Management

Talent Acquisition

Employee Relations

Performance Management

Analytical Problem-Solving

Conflict Resolution

Communication Skills

Education

Bachelor's Degree in Human Resources Management

Tools

Microsoft Office

HRIS Systems

E-Recruiting Tools

Job description

Reporting directly to the President, the People and Culture Specialist/Executive Assistant originates and leads Human Resources (HR) practices and objectives that will provide an employee-oriented, high performance culture with an emphasis on empowerment, quality, productivity and standards. The People and Culture Specialist/Executive Assistant is responsible for the development of processes and metrics that support the achievement of the organization's business goals, as well as the recruitment and ongoing development of a superior workforce.

The People and Culture Specialist/Executive Assistant coordinates the implementation of people-related services, policies and programs, and assists and advises managers regarding HR issues, in accordance with relevant and respective legislation, regulations, and best practices. In addition to all listed HR activities, the People and Culture Specialist/Executive Assistant will offer administrative support to the President and Senior Management, as required.

STRATEGIC MANAGEMENT

► Establish and implement HR Strategies that foster the growth of the organization and people development

► Regularly review the company's talent management processes including performance

management, resource planning, and succession planning and employ new strategies as required

► Develop the HR and people strategies aligned to business objectives, actively participating in people planning initiatives to ensure assigned portfolio has appropriate bench strength for projected growth

► Offer thought leadership regarding organizational and people-related strategy and execution that will assist in driving the engagement, culture and organizational initiatives that make NRBN a desirable workplace.

WORKFORCE PLANNING AND EMPLOYMENT

► Work with Sr. Management to identify talent implications, e.g., any significant gaps to meet long term objectives and create a workforce plan that prioritizes people-related initiatives

► Assist in recruitment, selection, orientation, and exit processes; collaborate with department managers to determine staffing needs and fill vacancies in a timely manner as the needs arise to ensure workforce efficiency

► Oversee the hiring process and leads recruitment initiatives by implementing effective recruiting and hiring practices to attract and retain top talent. Administrative duties required include coordinating job postings, reviewing resumes, and performing reference checks.

► Oversee the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications)

► Inform job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, and any additional information as required

► Ensure all new hire documentation is complete, processed in the HRIS system, updated as

required, and filed appropriately

► Participate in succession planning and workforce planning initiatives

► Provide direction and guidance to management in the annual performance appraisal process

► Conduct exit interviews, analyze trends, and develop action plans

► Manages the full cycle of various employee programs such as orientation, training, etc.

HR DEVELOPMENT

► Provide counsel on progressive discipline and performance management issues, as well as offer coaching and guidance to employees on performance management; assist in developing action plans, progressive disciplinary strategies and terminations

► Lead HR processes and projects, resulting in identifying best practices and operational process improvement

► Supports the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment

► Ensure employees receive appropriate training to adequately perform their jobs

EMPLOYEE RELATIONS

► Seeks to align the employees needs and rights with the needs of the organization, ensures legal compliance, and assists with the resolution of workplace problems

► Addressing any employment relations issues, such as work complaints and harassment allegations or other grievances/complaints; conducts investigations, and develops and recommends solutions

► Oversees engagement programs and other employee relations work; delivers and reports on the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement

► Create sustainable solutions for manager, team, and individual challenges by introducing innovating and engaging coaching and mediation techniques

► Assist with the creation and communication of organizational announcements, policy updates, and new process rollout to employees

POLICY FORMULATION:

► Includes but is not limited to Policy and Procedure implementation, employee handbook, code of conduct, and performance appraisal guidelines

► Implement, communicate, and ensure compliance to all company policies and procedures

► Ensure employee files contain required employment paperwork, performance management and compensation documentation (properly maintained and secured for the required length of time)

► Ensures compliance with procedure for assessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act

► Communicates all policies, procedures, and regulations within the employee handbook

► Ensures all Health and Safety policies are communicated to employees using Intranet and the Health and Safety bulletin board

► Update the NRBN Intranet and First Reference PolicyPro with timely, relevant forms, policies and procedures to ensure accessibility to employees at all times

► Explaining HR Policies, procedures, laws, and standards to new and existing employees

HEALTH & SAFETY

► Assist in developing and administering health and safety programs, ensuring compliance with the OHSA, policies and practices, and arranging training for employees and management

► Assist in conducting safety inspections and ensure all JHSC activities are conducted i.e., meetings, inspections, initiatives, communications, and incident/accident investigations

► Provide advice on claims management and return to work for occupational and non-occupational injuries and illnesses to ensure appropriate employee care and manage costs

► Prepare government reports as to remain in compliance

► Apply knowledge and experience in interpreting HR legislation and procedures and provides counsel to company on the application of policies in accordance with employment legislation.

ADMINISTRATIVE

► Assist in scheduling executive meetings, creating meeting agendas using formal and informal structuring, and ensuring accuracy in correspondence

► Documenting detailed and precise meeting notes, minutes, and action items for distribution at various levels

► Format information for internal and external communications; memos, emails, and reports.

► Undergraduate or bachelor's degree with a focus in Human Resources Management or related discipline

► Talent Acquisition experience.

► Excellent computer skills with Microsoft Office and HRIS systems

► Familiar with internet web-based applications and e-recruiting tools (i.e., social media, Linkedln)

► In-depth knowledge of Employment Legislation including the Canada Labour Code, Employment Standards Act, Accessibility for Ontarians with Disabilities Act, WHMIS, 2015 and the Occupational Health and Safety Act

► Working knowledge of the requirements of a Joint Health and Safety Committee

► Organized, proactive, and innovate with the ability to work cohesively as part of a team

► Analytical problem-solving skills, with a focus on detail, urgency, and the ability to prioritize

► Strong integrity with ability to maintain confidentiality and manage highly sensitive information

► Ability to exhibit professionalism with all levels of the organization

► Ability to make decisions and use sound judgment, as well as knowing when to escalate complex issues when they arise

► Strong communication, interpersonal, coaching, and conflict resolution skills

► Proven leadership skills with a focus on continued improvement, excellence, and results

► Office environment with some regional travel (15% or less)

► Occasionally required to extend hours of work to evenings and/or weekends to meet work demands or the needs of the business

Job Type: Full-time

Pay: $50,000.00-$80,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care
• Work from home

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person