People and Culture Generalist

CarePros; Edmonton; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work after 90 days

EFAP benefits

RRSP matching after 9 months

Wages access via ZayZoon

Paid training and career growth

Job summary

CarePros is seeking a People and Culture Generalist to support onboarding, benefits administration, HRIS data, and employee relations in an in-person to hybrid Edmonton environment.

You will help build HR processes, lead projects, and partner with the People and Culture team to foster engagement and retention in a growing, trauma-informed service organization.

Qualifications

• Minimum of 3 years of progressive generalist HR experience.
• CPHR designation or candidacy preferred.
• Bachelor’s degree in HR, Business Administration, or related field.

Responsibilities

• Lead onboarding, orientation, benefits administration, HRIS data tracking, compensation, and employee relations.
• Collaborate with teams to improve HR processes and change management.
• Support employee engagement, investigations, and day-to-day HR operations.

Skills

HR Generalist experience

Onboarding

Benefits administration

HRIS data management

Employee relations

Diversity & Inclusion

Communication & coaching

Education

Bachelor’s in HR or related field

CPHR designation or candidacy

Tools

HRIS

MS Office

Job description

People and Culture Generalist

Work Location: Edmonton

Employment Type: Permanent, Full-Time

Schedule: Monday to Friday, 8:30 am - 5:00 pm, in-person for the first 90 days, then hybrid up to two days per week.

Join our dynamic team in Edmonton and be a pivotal force in our growth! As a People and Culture Generalist, you will be instrumental in fostering a positive and inclusive workplace culture where people are supported, engaged, and set up to succeed.

Do you enjoy contributing to organizational growth by developing relationships? We are looking for a great communicator to drive action by prioritizing activities, setting the right course, and monitoring progress. If you are a master of time management with a high level of initiative, this may be the role you have been craving.

The Role

Are you driven by the desire to make a meaningful impact, using your knowledge and expertise to tackle challenges head-on? As a seasoned human resources professional, you are not afraid to roll up your sleeves and take decisive action. You excel at prioritizing tasks, setting clear courses of action, and monitoring progress to ensure success. Your proactive nature shines in fast-paced environments, and you have a passion for creating and implementing processes with a strong focus on change management.

This opportunity is ideal for someone passionate about developing their HR career by building our current HR infrastructure and capabilities while driving an inclusive, diverse workplace culture. You will assist with leading projects, employee onboarding, benefits administration, HRIS data tracking, compensation, and process improvement. You will liaise with other teams to support day-to-day employee relations and HR operations, with a large emphasis on employee engagement and retention. Working alongside your People and Culture team, you will help cultivate a corporate culture aligned with our vision, mission, and core values.

What You Will Do

Lead Projects and Drive Continuous Improvement

• Lead existing projects in employee onboarding, orientation, benefits administration, HRIS data tracking and set-up, compensation, and employee relations.
• Identify opportunities to streamline processes and enhance operational efficiency within People and Culture.
• Apply change management methodologies to create and implement new processes.

Support Employees, Managers, Supervisors, and the People and Culture Team

• Working with our People and Culture Business Partner, provide comprehensive support across a wide range of HR functions, including employee relations, benefit administration, leading investigations, and WCB and disability claims management.
• Act as a liaison between employees, admin, and external stakeholders to resolve issues effectively and ensure compliance with company policies and regulations.
• Collaborate with internal teams to deliver timely transactional and administrative support and respond to day-to-day People and Culture inquiries.
• Support daily HR operations including benefits administration, recruitment, onboarding and offboarding, training management, employee relations, employee engagement, investigations, HRIS administration, data entry, project management, performance management, leaves of absence, workplace and non-workplace injuries, and wellness checks.

Build Engagement, Retention, and Culture

• Collaborate with cross-functional teams to develop initiatives that enhance engagement and retention from candidate through to employee.
• Foster a positive, inclusive work environment aligned with our organizational vision, mission, and core values.
• Build collaborative relationships across the business and support value-added initiatives that reflect who we are.

What You Will Bring

• Minimum of 3 years of progressive Generalist experience.
• Chartered Professional in Human Resources (CPHR) designation or candidacy.
• A Bachelor's degree in Human Resources, Business Administration, or a related field.
• Progressive and diverse experience in the HR field, including HRIS data entry, employee training and onboarding, employment document auditing, HR reporting, and other ad-hoc HR tasks.
• Experience supporting special projects in HR areas such as Diversity, Equity, and Inclusion, employee relations, and training and development.
• In-depth working knowledge of the Alberta Employment Standards Code, Alberta Human Rights Act, and Occupational Health and Safety legislation.
• Exceptional written and interpersonal communication skills, with the ability to influence at all levels of the organization.

Additional Assets

• Continuous improvement training (Lean Six Sigma) or change management training (Prosci).
• Experience in children's services, disability services, human services, or healthcare.

What We Offer

• Competitive salary with performance-based pay increases.
• Vision, dental, health, travel, and Employee and Family Assistance Program (EFAP) benefits.
• Group RRSP matching after 9 months of full-time employment.
• Hybrid work option (up to two days per week from home) after your first 90 days.
• ZayZoon: access your earned wages ahead of payday.
• Paid training, career growth opportunities, and professional development support.
• Company events and a team that celebrates its successes.
• A collaborative environment where effective teams produce great results.
• A meaningful role in a growing, award-winning agency.

Who We Are

CarePros provides trauma-informed care to children and youth with complex medical and behavioural needs, and to adults with developmental disabilities and complex mental health needs. Through Personalized Community Care and Therapeutic Foster Care, we support the people we serve in building cultural connection and belonging and in living with dignity and purpose. We operate in Grande Prairie, Edmonton, Leduc, and Red Deer, and we are growing.

Inclusion and Accessibility

CarePros is an equal opportunity employer. We welcome and encourage applications from Indigenous peoples, persons with disabilities, radicalized people, people of all gender identities and expressions, and members of other equity-deserving groups.

If you need an accommodation at any point in the hiring process, contact [e-mail]. Accommodation requests will not affect the assessment of your application.

A Note on AI in Our Hiring Process

We may use AI-enabled tools to support parts of our recruitment process. Every hiring decision is made by a human.

We thank all applicants for their interest; only those selected for an interview will be contacted.