Pension Analyst

LifeWorks; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading health and well-being company in Ontario is seeking a Pension Analyst to join their Retirement Consulting team. You will provide quality, client-focused administrative services for corporate clients, processing transactions and managing inquiries. The ideal candidate has a university degree, 1-2 years in a customer-focused pension role, and strong problem-solving skills. This role offers an opportunity to enhance the financial health of plan members.

Qualifications

• 1-2 years of experience in a customer-focused pension role.
• Knowledge of provincial pension and tax laws.

Responsibilities

• Processing interfund transfers, contributions, withdrawals, and terminations.
• Providing reports for clients.
• Updating and auditing information using in-house software.

Skills

Proficiency in English and French

Knowledge of group benefits

Strong problem-solving skills

Analytical skills

Excellent communication

Time management skills

Education

Relevant university degree

CSC or IFIC designation (in progress)

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the individual to shape the future of health. As a global leader in health and well-being—covering physical, mental, and financial health—TELUS Health aims to improve outcomes for consumers, patients, healthcare professionals, employers, and employees.

Join our team and contribute to our mission.

Our Retirement Consulting practice brings over 60 years of experience in pension & savings, actuarial, compensation, and financial well-being consulting and outsourcing. We aim to enhance financial outcomes for individuals while managing costs and risks for organizations through technology and data. We are one of Canada's largest pension plan administrators, serving over five million plan participants. Our organization is diverse and equipped with unparalleled capabilities to serve our clients and their people.

We are seeking talented Defined Benefits (DB) Administration specialists to join our Retirement Consulting team. Our experts across the country are dedicated to helping clients improve the financial well-being of their plan members. Our primary focus is administering DB pension plans, with various service models tailored to meet each client's needs. If you're seeking a rewarding opportunity to positively impact plan members’ financial health, this role is ideal for you.

Here's the impact you'll have:

As a Pension Analyst, you'll work within a team providing quality, client-focused administrative services for corporate clients.

Responsibilities include:

• Processing interfund transfers, contributions, withdrawals, and terminations.
• Providing regular and ad hoc reports for clients.
• Responding to plan member and client inquiries.
• Entering, updating, auditing information, and performing transactions using in-house software.
• Liaising with consultants, trust companies, and investment managers concerning DC plans.
• Performing monthly reconciliations.
• Staying informed about pension, tax, and securities legislation and sharing knowledge with the team.
• Attending training to stay updated on industry topics.
• Ensuring quality control and service standards are met.
• Understanding clients' perspectives and priorities.
• Acting as a backup for inbound calls from members and clients.
• Participating in special projects as needed.

Qualifications and skills for success:

• Proficiency in English and French is an asset.
• Knowledge of group benefits, including DB and DC pensions or group insurance, is an asset.
• A relevant university degree.
• CSC or IFIC designation or in progress is an asset.
• 1-2 years of experience in a customer-focused pension role, with knowledge of provincial pension and tax laws.
• Strong problem-solving, analytical, communication, and time management skills.

About us:

We are a people-focused, customer-first, purpose-driven team dedicated to innovation and positive impact. We improve lives through technology and foster a culture of collaboration and problem-solving.

We promote an inclusive culture that embraces diversity and are committed to fair employment practices. Accommodations are available for applicants with disabilities during the recruitment process.

Note: All team members working at a Data Center or with access to sensitive technology must pass a Personnel Security Screening as per the Data Center Security Policy. Additionally, COVID-19 vaccination is required for those joining TELUS Health Care Centres.

For Quebec candidates, English language knowledge may be required for interactions and software use.

By applying, you consent to sharing your information with TELUS Group of Companies’ Talent Acquisition team and relevant leaders involved in the hiring process.

About TELUS Health:

Being part of TELUS Health is more than a job—it's a career-defining experience. It offers opportunities to work on innovative projects with talented teams, improve lives through technology, and build meaningful relationships.

Experience more: Find support and encouragement to push boundaries and deliver impactful solutions. Our culture ensures your ideas are valued and your efforts are rewarded, leveraging world-class technology, products, and services to revolutionize healthcare access and well-being globally.

Join a caring, talented team: Work with a global team of nearly 10,000 passionate professionals dedicated to creating a healthier future for all.

Make a difference: Deliver meaningful solutions across more than 160 countries, enhancing physical, mental, and financial health through innovative digital and clinical services.