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An established organization is seeking compassionate individuals to join their Peer Support Centre, dedicated to enhancing the well-being of students at a prestigious university. This role involves providing empathetic support, facilitating outreach events, and fostering a welcoming environment for diverse student populations. Ideal candidates will possess strong communication and organizational skills, thrive in dynamic settings, and demonstrate professionalism and cultural sensitivity. Join a mission-driven team that values inclusivity and support for all students.
Alma Mater Society, Kingston, Ontario, Canada
Posted Thursday, March 6, 2025 at 5:00 AM | Expired Tuesday, April 1, 2025 at 3:59 AM
The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University.
The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution.
In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students.
Please only apply to this position if you are current PSC employee.
Job Summary
The Peer Support Centre is a student-run service whose mission is to enhance the well-being of the diverse student population at Queen's University by providing drop-in and call-in one-on-one support, as well as hosting a number of outreach events. Student volunteers provide a welcoming, confidential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance . The Peer Support Centre is operated by the Alma Mater Society as a service and is endorsed and supported by Queen's Student Wellness Services .
The Queers 4 Peers (Q4P) initiative is a joint project between the Social Issues Commission and Peer Support Centre aiming to increase safe spaces for queer students with peer-to-peer support and regular events within the 2SLGBTQIA+. Volunteers offer a listening ear, practical guidance, and resources to their fellow 2SLGBTQIA+ students. Throughout the year, volunteers have the opportunity to help with events targeted at queer students.
Communication
Organization
Ownership
Cultural Sensitivity
Professionalism
Problem Solving
Job Duties
Attend all training sessions to become familiar with the department and adhere to the general operations of the Queers 4 Peers service
Provide one-on-one social/personal support to peers, at the center or virtually
Participate in Queers 4 Peers marketing and outreach initiatives as needed
M aintain a calm demeanor during periods of high volume or unusual events to set a positive example for your team
Respect and adhere to all company policies, procedures and ethical standards
Maintain timely communication with your direct supervisor
Attend and fully participate in all in person and virtual meetings
Complete all assigned tasks efficiently and attentively
Strive to foster a warm, comfortable and respectful atmosphere for all
Always serve as a representative of the AMS and its mission statement
Complete other job duties as assigned
Job Requirements
Ability to thrive in a fast-paced environment
Maintaining a professional demeanor and understanding and respecting boundaries
Possess strong organizational, interpersonal, and customer service skills
Work Conditions
Flexible hours including nights, weekends, and holidays
Interaction with employees, management, and the Queen’s community
The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.
Alma Mater Society, Kingston, Ontario, Canada