Peer Support Centre BIPOC Talk Volunteer Rehire

Amsmediacentre; Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established student organization is seeking compassionate volunteers for its Peer Support Centre. This role involves providing vital one-on-one support to fellow students, fostering a welcoming and confidential environment. Volunteers will engage in outreach initiatives and contribute to a mission that promotes well-being among the diverse student population. The position offers flexible hours, including nights and weekends, making it ideal for those looking to make a positive impact while balancing their studies. Join a team dedicated to creating a supportive community and be part of meaningful change at the university.

Qualifications

• Strong organizational, interpersonal, and customer service skills required.
• Professional demeanor and respect for boundaries is essential.

Responsibilities

• Provide one-on-one social/personal support to peers, at the center or virtually.
• Attend training sessions and participate in outreach initiatives.

Skills

Organizational Skills

Interpersonal Skills

Customer Service Skills

Job description

Alma Mater Society, Kingston, Ontario, Canada

Job Description

Posted Thursday, March 6, 2025 at 5:00 AM | Expires Tuesday, April 1, 2025 at 3:59 AM

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University.

The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution.

In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students.

Please only apply to this position if you are a current PSC employee.

Job Summary

The Peer Support Centre is a student-run service whose mission is to enhance the well-being of the diverse student population at Queen's University by providing drop-in and call-in one-on-one support, as well as hosting a number of outreach events. Student volunteers provide a welcoming, confidential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance. The Peer Support Centre is operated by the Alma Mater Society as a service and is endorsed and supported by Queen's Student Wellness Services.

The PSC x CARED initiative is a project aiming to increase racialized peer-to-peer support within the Peer Support Centre. Volunteers offer a listening ear, practical guidance, and resources. Similarly, C.A.R.E.D. aims to provide students with a safe, open, and non-judgmental space for sharing their experiences of oppression and discrimination. In addition to being a proactive activist and educational committee, C.A.R.E.D. not only examines the ways in which racism and discrimination intersect with issues of gender, class, and sexuality but also acts to explore possible strategies for combating it.

Job Duties

1. Attend all training sessions to become familiar with the department and adhere to the general operations of the BIPOC Talk service.
2. Provide one-on-one social/personal support to peers, at the center or virtually.
3. Participate in BIPOC Talk marketing and outreach initiatives as needed.
4. Maintain a calm demeanor during periods of high volume or unusual events to set a positive example for your team.
5. Respect and adhere to all company policies, procedures, and ethical standards.
6. Maintain timely communication with your direct supervisor.
7. Attend and fully participate in all in-person and virtual meetings.
8. Complete all assigned tasks efficiently and attentively.
9. Strive to foster a warm, comfortable, and respectful atmosphere for all.
10. Always serve as a representative of the AMS and its mission statement.
11. Complete other job duties as assigned.

Job Requirements

1. Maintaining a professional demeanor and understanding and respecting boundaries.
2. Possess strong organizational, interpersonal, and customer service skills.

Work Conditions

1. Flexible hours including nights, weekends, and holidays.
2. Interaction with employees, management, and the Queen’s community.

The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.

Alma Mater Society, Kingston, Ontario, Canada