Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON

EssilorLuxottica Group; Toronto; Presencial; CAD 71.000 - 124.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care

Retirement savings

Paid time off

Employee discounts

Descripción de la vacante

Pearle Vision (EssilorLuxottica) in Toronto seeks a Licensed Store Manager 2 to lead sales, patient care and store operations. You will recruit, coach and develop staff, drive results, and ensure NECE standards while delivering exceptional customer service in a fast-paced eyewear retail environment.

The role requires a High School Diploma or GED with Optician licensure or ABO, 3+ years in retail leadership, and the ability to plan, organize and execute company programs within budget.

Formación

• High School Diploma or GED required.
• Optician licensure or ABO certification required or preferred.
• 3+ years of leadership experience in a retail-like environment.
• Proven ability to lead, coach and build associate relationships during change.
• Ability to analyze financial reports and drive sales while ensuring patient care.

Responsabilidades

• Lead store operations to meet sales, merchandising and service goals.
• Recruit, interview and hire qualified sales associates.
• Coach and develop staff for future growth and promotions.
• Ensure compliance with HR policies and applicable laws.
• Oversee training to maintain high skill levels and initiative.
• Drive personal selling and customer patient interaction when needed.
• Model NECE and ensure a positive, harassment-free environment.

Conocimientos

Leadership experience

People management

Customer service excellence

Analytical skills

Communication skills

Problem solving

Store operations

Sales driven

Multi-tasking

Financial reporting

Educación

High School Diploma or GED

Optician licensure or ABO

Descripción del empleo

Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Licensed Store Manager maximizes the store’s sales and profits and achieves patient care objectives through personal selling and effective management of Associates. Ensures that store meets all operational, sales and merchandising goals. Models Luxottica commitment to providing NECE, exceptional patient care and customer service while maintaining sales behaviors/goals.

MAJOR DUTIES & RESPONSIBILITIES

• Follows up on tasks to ensure that the store is run on a sound operational basis.
• Empowers associates to make decisions.
• Drives results by conveying a sense of urgency and directs issues to closure.
• Acts as catalyst of change in working with associates.
• Leads OD business partnership and co-planning.
• Ensures that store consistently and efficiently meets corporate and divisional expectations for sales, merchandising, customer service patient care and store operations.
• Aids in achievement of goals through personal sales and customer patient interaction whenever needed.
• Models and enforces the use of NECE.
• Ensures associates are trained to perform their jobs with a high level of skill and self-initiative.
• Monitors all areas of store to ensure associates are meeting expectations; when deficiencies are identified, initiate immediate actions that remedy both the deficiency and its cause.
• Recruits, interviews and hires high caliber sales associates to ensure store is properly staffed as needed.
• Coaches and develops associates to provide candidates for promotion and future growth opportunities. Identifies high capacity and high potential candidates and develops a plan to promote them.
• Ensures the store is in compliance with all Company HR policies and practices as well as federal and state laws and regulations.
• Appropriately uses regional and Corporate HR partners to resolve issues including HRSG, Associate Relations, Benefits and Compensation.
• Sets the tone for a positive, diverse, and harassment-free work environment for all teammates.
• Executes Optician duties when required.

BASIC QUALIFICATIONS

• High School Diploma or GED, equivalent experience
• Optician licensure or ABO
• 3+ years of leadership experience in an equivalent retail like environment
• Proven ability to lead, coach and build associate relationships in an environment of fast change; must be able to direct, and motivate a diverse associate population
• Demonstrated ability to analyze and solve problems of varied scope; must be able to act decisively in implementing solutions
• Strong organizational skills for planning work and continuously monitoring progress towards goals
• Demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment
• Ability to analyze and understand financial reports
• Strong communication skills (both oral and written) for effective management of teams
• Ability to demonstrate an exemplary commitment to provide exceptional customer service/sales
• Ability to be on feet most of the day and function throughout the facility for extended periods
• Physical agility (bending, twisting, reaching, and pulling) for handling merchandise
• Availability to work early mornings, days, nights and weekends to meet the needs of the store
• Able to plan, organize and execute all Company programs on time and within the allowed expense guidelines, while teaching and expecting others to do the same.

Pay Range:71,247.33 -123,806.18

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.