Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON

Pearle Vision; Toronto; On-site; CAD 100,000 - 173,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Job summary

Pearle Vision, a Pearle Vision store in Canada, is seeking a Licensed Store Manager to maximize sales and patient care through personal selling and effective staff management. The role builds strong associate relationships and drives store-wide results.

The position emphasizes leadership, operational excellence, and adherence to company standards while delivering exceptional customer service. Availability for varied shifts is required and compensation reflects store performance and rewards.

Qualifications

• High school diploma or GED or equivalent experience.
• Optician licensure or ABO.
• 3+ years of leadership experience in a retail-like environment.
• Ability to lead and motivate a diverse team.
• Strong problem-solving and decision-making.
• Ability to read and analyze financial reports.
• Excellent communication and customer service skills.
• Availability to work mornings, days, nights and weekends.

Responsibilities

• Maximize store sales and profits and achieve patient care objectives.
• Manage Associates and ensure operational, sales and merchandising goals.
• Empower associates to make decisions and drive urgency.
• Lead partnerships and co-planning with OD business teams.
• Ensure compliance with HR policies and legal requirements.
• Recruit, coach, and develop staff for growth opportunities.
• Monitor store performance and take corrective actions when needed.
• Execute optician duties when required.

Skills

Leadership

Communication skills

Problem solving

Multi-tasking

Financial analysis

Customer service

Education

High School diploma or GED

Optician licensure or ABO

Job description

Requisition ID: 953070

Store #: 00S474 Pearle Vision S474

Position:Full-Time

Total Rewards: Benefits/Incentive Information

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

The Licensed Store Manager maximizes the store’s sales and profits and achieves patient care objectives through personal selling and effective management of Associates. Ensures that store meets all operational, sales and merchandising goals. Models Luxottica commitment to providing NECE, exceptional patient care and customer service while maintaining sales behaviors/goals.

Major Duties & Responsibilities

• Follows up on tasks to ensure that the store is run on a sound operational basis.
• Empowers associates to make decisions.
• Drives results by conveying a sense of urgency and directs issues to closure.
• Acts as catalyst of change in working with associates.
• Leads OD business partnership and co-planning.
• Ensures that store consistently and efficiently meets corporate and divisional expectations for sales, merchandising, customer service patient care and store operations.
• Aids in achievement of goals through personal sales and customer patient interaction whenever needed.
• Models and enforces the use of NECE.
• Ensures associates are trained to perform their jobs with a high level of skill and self-initiative.
• Monitors all areas of store to ensure associates are meeting expectations; when deficiencies are identified, initiate immediate actions that remedy both the deficiency and its cause.
• Recruits, interviews and hires high caliber sales associates to ensure store is properly staffed as needed.
• Coaches and develops associates to provide candidates for promotion and future growth opportunities. Identifies high capacity and high potential candidates and develops a plan to promote them.
• Ensures the store is in compliance with all Company HR policies and practices as well as federal and state laws and regulations.
• Appropriately uses regional and Corporate HR partners to resolve issues including HRSG, Associate Relations, Benefits and Compensation.
• Sets the tone for a positive, diverse, and harassment-free work environment for all teammates.
• Executes Optician duties when required.
• Store volume range: $650K - $1.3M in gross sales.

Basic Qualifications

• High School Diploma or GED, equivalent experience
• Optician licensure or ABO
• 3+ years of leadership experience in an equivalent retail like environment
• Proven ability to lead, coach and build associate relationships in an environment of fast change; must be able to direct, and motivate a diverse associate population
• Demonstrated ability to analyze and solve problems of varied scope; must be able to act decisively in implementing solutions
• Strong organizational skills for planning work and continuously monitoring progress towards goals
• Demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment
• Ability to analyze and understand financial reports
• Strong communication skills (both oral and written) for effective management of teams
• Ability to demonstrate an exemplary commitment to provide exceptional customer service/sales
• Ability to be on feet most of the day and function throughout the facility for extended periods
• Physical agility (bending, twisting, reaching, and pulling) for handling merchandise
• Availability to work early mornings, days, nights and weekends to meet the needs of the store
• Able to plan, organize and execute all Company programs on time and within the allowed expense guidelines, while teaching and expecting others to do the same.

Pay Range: 71,247.33 - 123,806.18

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.