PCAS25-067 -Service Administrator – Flex (Floater) – Advice & Assessment Branch (16 Month Contract)

Peel Children's Aid; Mississauga; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A community-oriented child welfare agency in Mississauga is seeking a Service Administrator – Flex (Floater) to provide administrative support across departments. Candidates should have a post-secondary diploma and strong computer skills. Bilingualism is an asset. This role offers competitive pay and various benefits including flexible remote work options, health coverage, and professional development opportunities.

Benefits

Semi-private hospitalization and prescription drugs coverage

Flexible options for hybrid remote work

Employee Assistance Plan

Interactive Employee Wellness Programs

Extensive Training & Development opportunities

Generous Pension Plan

Onsite Gym

Staff Lounge

Qualifications

• Post-secondary diploma in office/business administration and 2-3 years related experience.
• Ability to transfer to different Service Administrator functions as required.
• In exceptional circumstances, other educational qualifications with progressive experience are acceptable.

Responsibilities

• Provides administrative support for assigned service areas within the agency.
• Answers calls for general inquiries and departmental coverage.
• Utilizes general office equipment such as copiers and scanners.

Skills

Excellent computer skills

Excellent verbal and written communication skills

Excellent telephone manner

Ability to work independently

Excellent organizational and time management skills

Bilingual in French and English

Education

Post-secondary diploma in office/business administration

2-3 years related experience

Tools

Word

Excel

Outlook

PowerPoint

Job description

At Peel CAS, our mission is to protect children and strengthen families & communities through partnership. We are currently seeking the following professional to join our team:

Job Title:Service Administrator – Flex (Floater)
Department:Advice & Assessment Branch
Location:Peel CAS, 25 Capston Dr. Mississauga, Ontario
Application Deadline:August 25, 2025
Hourly Grade:13 Union ($29.86 - $37.10)

Please note: contract duration may be subject to change.

SUMMARY OF DUTIES AND RESPONSIBILITIES

Reporting to the Supervisor, Service Administration, the Service Administrator (Flex) position, provides a variety of administrative support for assigned service areas within the Advice and Assessment, PACCB and Permanency Branches.

PRINCIPLES RESPONSIBILITIES

• Answers calls, as required, for general inquiries and departmental coverage.
• Provides administrative support for agency initiatives upon request.
• Provides back up for administrative positions, as well as administrative assistance/support to teams at satellite offices during vacation, illness, planned/unplanned absences etc.
• Ability to transfer to the different Service Administrator functions as required.
• Administrates the business records for assigned area, as required.
• Attends meetings and processes minutes, as required.
• Assists in obtaining supplies and inventory as required.
• Utilizes general office equipment such as agency copiers, printers, and scanners.
• Any other duties as assigned.

REQUIRED KNOWLEDGE AND SKILLS

• Excellent computer skills, including Word, Excel, Outlook, PowerPoint
• Excellent verbal and written communication skills
• Excellent telephone manner
• Ability to work independently, as well as contribute to a team
• Excellent organizational and time management skills
• Bilingual in French and English is an asset.

QUALIFICATIONS

• Post-secondary diploma in office/business administration and2-3 years related experience.

Please note: contract duration may be subject to change.

OR

In exceptional circumstances, other educational qualifications together with progressive experience, that in the opinion of the Service Director constitutes adequate and suitable preparation for the position.

WHAT WE OFFER

• Semi-private hospitalization and prescription drugs coverage
• Flexible options for hybrid remote work
• Employee Assistance Plan
• Interactive Employee Wellness Programs
• Extensive Training & Development opportunities
• Introductory Webinars (WHMIS, AODA, Health and Safety)
• Generous Pension Plan through OMERS (part-time and full-time employees are entitled to enroll)
• Onsite Gym
• Staff Lounge
  
  

Child welfare is a rewarding career option that enables caring individuals to support the community and make a positive difference in the lives of children, youth, and families. As one of the largest CAS’s in the province, we are proud of our ongoing innovation and leadership throughout the sector. Seeing well over 10,000 families a year, Peel CAS has the lowest number of children and youth in care per capita across Canada. 99% of the work we do is with children, youth, and families in their own homes. We are also home to the Child Welfare Immigration Centre of Excellence (CWICE) which is the centralized service in Ontario that supports child welfare organizations on cases involving unresolved immigration, settlement, or border-related issues. In addition, Peel CAS offers extensive programming dedicated to youth success through our Trailblazers Youth Centre, developed and led by youth to access exceptional services and supports to thrive, belong, build life-long connections and position themselves as leaders.

As an equal opportunity employer, we value Diversity, Equity, and Inclusion (DEI) and Truth and Reconciliation. We are grateful that our workplace diversity is representative of the communities that we serve and are committed to creating an inclusive environment where all employees feel like they belong. Should you require accommodation during the recruitment and selection process please contact us [e-mail].

Peel Children's Aid Society is committed to diversity in the workplace and is an Equal Opportunity Employer. Should you require accommodation during the recruitment and selection process, please inform People & Culture so that we can ensure your equal participation in this process. We are aware of a scam claiming to offer employment on behalf of Peel CAS. Please note that we only contact individuals who have applied for positions posted on our website, and always conduct interviews with selected candidates. We do not contact prospective candidates via text message. Learn more about employment scams.