Payroll Specialist

ADP; Alberta; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A global HR technology leader is hiring a Payroll Specialist to support clients with payroll solutions and ensure high client satisfaction. This role requires clear communication, adaptability, and the ability to work in a metrics-driven environment. The position offers opportunities for growth in a dynamic work environment.

Qualifications

• Comfortable working in a metrics-driven environment.
• Eager to learn and adapt to change.
• Ability to communicate clearly to help clients understand and take action.

Responsibilities

• Help clients leverage ADP's business solutions.
• Provide support in payroll and tax-related questions.
• Develop comprehensive responses to client inquiries.
• Maintain high service reputation and client satisfaction.
• Work in a dynamic environment with varied client questions.
• Communicate clearly with clients to build rapport.

Skills

Metrics-driven work

Client communication

Adaptability

Job description

Overview

ADP is hiring a Payroll Specialist

If you are looking to grow your career in a stable, dynamic environment with opportunities to progress, this may be an opportunity for you. Read on and decide for yourself.

Responsibilities

• As a Payroll Specialist, you\'ll help our clients leverage ADP\'s exceptional business solutions so they can focus on what matters most to them - growing their business.
• Join a high-performing team in ADP’s Human Resources Outsourcing department that provides support and guidance in response to payroll and tax-related questions and issues presented by Client Payroll Administrators.
• Develop accurate, comprehensive, and friendly responses to clients’ inquiries regarding payroll practices and tax considerations using multiple tools and resources.
• Maintain ADP’s service reputation and client satisfaction in your day-to-day work.
• Work in a dynamic environment where the questions you receive will vary and the solutions you provide will differ, supported by top-ranked training.
• Communicate clearly with clients over the phone and in writing to establish rapport and professionalism, contributing to high client satisfaction scores.

Qualifications

• Comfortable working in a metrics-driven environment.
• Eager to learn and adapt to change.
• Ability to communicate clearly to help clients understand and take action, building rapport and professionalism.

About ADP

We are a global leader in human resources technology, offering payroll, tax, human resources, benefits, and more enhanced by AI and machine learning. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. We have been recognized as a Greater Toronto\'s Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company.