Payroll Processing Manager

Southbridge Care Homes; Cambridge; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Southbridge Care Homes is looking for a full-time Payroll Processing Manager to oversee payroll operations in a Long-Term Care environment. You will lead a team of Payroll Analysts to ensure accurate and timely payroll in compliance with Canadian legislation.

This role offers a hybrid work schedule, requiring some remote work and occasional travel to care homes. Candidates must have significant payroll experience, especially in healthcare, and must hold a PCP designation.

Qualifications

• 5+ years of progressive payroll experience, including at least 2 years in a leadership role.
• Experience in healthcare or Long-Term Care, preferably in a unionized environment.
• Strong knowledge of Canadian payroll legislation, CRA requirements, ESA, and provincial regulations.

Responsibilities

• Oversee and perform end-to-end payroll processing for employees.
• Lead, mentor, and manage a team of Payroll Analysts.
• Audit transactions including hires, terminations, and pay adjustments.

Skills

Payroll Compliance Knowledge

Analytical Skills

Leadership

Problem-Solving

Attention to Detail

Education

Post-secondary education in Accounting, Finance, Human Resources, or related field

PCP (Payroll Compliance Practitioner) designation

Tools

Ceridian Dayforce

ADP

Job description

Southbridge Health Care LP owns and operates several long‑term care and retirement homes throughout many urban and rural areas of Ontario. We are currently seeking a full‑time Payroll Processing Manager to oversee and execute full‑cycle payroll operations within a Long‑Term Care Home environment. This role leads a team of Payroll Analysts while remaining hands‑on in payroll processing to ensure accuracy, timeliness, and compliance with Canadian payroll legislation and sector‑specific requirements. The Manager plays a critical role during payroll “commit” periods, providing direct support to validate data, resolve issues, and ensure successful payroll completion in a high‑volume, unionized healthcare setting.

This role is eligible for a hybrid work schedule, with 2‑3 days per week remote. The position requires reliable internet access and the ability to participate in video calls and team collaboration tools. Occasional travel to long‑term care homes or the main office may be required for meetings or training. Standard office hours apply, with some flexibility depending on project needs.

Responsibilities

• Oversee and perform end‑to‑end payroll processing for hourly and salaried employees, including nursing, personal support workers (PSWs), and administrative OOS staff.
• Lead, mentor, and manage a team of Payroll Analysts, including workload distribution, training, and performance management.
• Audit transactions such as hires, terminations, shift premiums, overtime, retroactive pay adjustments, and statutory holiday pay.
• Ensure compliance with Canadian payroll legislation and regulations, including CRA requirements, Employment Standards Acts (ESA), and applicable provincial legislation.
• Act as escalation point for complex payroll issues, including grievances, discrepancies, and audit findings.
• Provide hands‑on leadership during payroll commit days, including system validation, balancing, reconciliation, and issue resolution under tight deadlines.
• Collaborate with HR, Finance, Scheduling, and Operations to ensure accurate data integration (e.g., time and attendance systems).
• Oversee statutory remittances (CPP, EI, income tax), year‑end processes (T4s, ROEs), and government reporting.
• Maintain strong internal controls and support internal/external audits, including compliance with healthcare funding and reporting requirements.
• Identify and implement process improvements to enhance payroll accuracy, efficiency, and compliance.
• Ensure payroll practices and configuration align with the CBAs.

Qualifications

• Post‑secondary education in Accounting, Finance, Human Resources, or a related field.
• PCP (Payroll Compliance Practitioner) designation required; PLP considered an asset.
• 5+ years of progressive payroll experience, including at least 2 years in a leadership role.
• Experience in healthcare or Long‑Term Care, preferably in a unionized environment.
• Strong knowledge of Canadian payroll legislation, CRA requirements, ESA, and provincial regulations.
• Experience with payroll and timekeeping systems (e.g., Ceridian Dayforce, ADP, or similar platforms).
• Proven ability to manage high‑volume, complex payroll cycles with strict deadlines.
• Strong analytical, problem‑solving, and organizational skills.
• Leadership and team development.
• Attention to detail and payroll accuracy.
• Knowledge of union agreements and healthcare pay structures an asset.
• Collaboration and stakeholder communication.

Southbridge welcomes those applicants with disability‑related needs and those who require accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.