Payroll & Benefits Specialist

Redbrick; Victoria; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

RRSP matching up to 5%

Extended health benefits for you and;4

Generous vacation and Wellness Days

Parental leave

Mental health support

Home office allowance

Job summary

Redbrick is seeking a Payroll & Benefits Specialist who can manage end-to-end payroll for Canada and the United States, overseeing benefits programs and collaborating with People & Culture, Finance, and external partners to ensure accuracy and compliance.

Utilize ADP Workforce Now to optimize workflows, analyze payroll data, and drive improvements in total rewards while maintaining a superior employee experience across regions.

Qualifications

• 3-5 years of payroll and benefits administration experience.
• Experience with ADP Workforce Now (2+ years) is preferred.
• Knowledge of payroll regulations in Canada and USA is required.
• Strong analytical skills and attention to detail.

Responsibilities

• Manage end-to-end payroll for Canada and the USA.
• Administer and manage employee benefits programs.
• Optimize payroll and benefits workflows using ADP Workforce Now.
• Stay compliant with payroll tax filings and reporting in both countries.
• Generate payroll and benefits reports for leadership and audits.
• Partner with People & Culture, Finance, and external providers to improve processes.

Skills

Payroll processing

ADP Workforce Now

Regulatory compliance

Data analysis

Communication

Collaboration

Tools

ADP Workforce Now

Job description

This is a remote opportunity open to candidates located in British Columbia. While the role can be performed remotely, preference will be given to candidates based in Victoria who are open to working in a hybrid capacity

At Redbrick, we believe payroll and benefits are more than operational necessities—they’re a critical part of the employee experience. We’re looking for a Payroll & Benefits Specialist who brings both technical expertise and a strategic mindset to help elevate these functions across our growing organization.

In this role, you’ll manage end-to-end payroll for employees in Canada and the United States while overseeing the administration and optimization of our benefits programs. Working closely with People & Culture, Finance, and external partners, you’ll ensure accuracy, compliance, and a seamless experience for employees at every stage of their journey. Beyond day‑to‑day operations, you’ll play an important role in identifying process improvements, leveraging ADP Workforce Now to streamline workflows, and using data‑driven insights to strengthen our total rewards strategy.

We’re looking for a collaborative problem solver who cares deeply about getting the details right, improving systems, and helping employees better understand and maximize their pay and benefits.

What you'll be doing

Payroll Management

• Process and manage bi-weekly and semi-monthly for employees in the USA and Canada.
• Ensure compliance with federal, state, provincial, and local payroll regulations.
• Partner with the rest of the People and Culture through the employee life cycle as it relates to payroll processes (e.g. onboarding documentation, tax election, payroll updates, termination processing, final payouts, and ROE processing).
• Accurately calculate and record payroll deductions, taxes, and other withholdings.
• Process pay requests through ADP WFN comprehensive services.
• Reconcile, record and request payment for quarterly fringe benefits, including EHT, multi-provincial WCB, state WCB, taxable benefits.
• Year End reconciliation and reporting for social taxes and fringe benefits.
• Review and resolve payroll discrepancies and address employee inquiries promptly.
• Maintain payroll records and reports for auditing and compliance purposes.

Benefits Administration

• Administer and manage employee benefits programs, including health insurance, retirement plans, and other perks, ensuring compliance with regional regulations.
• Act as the main point of contact for benefits enrollment, changes, and terminations.
• Coordinate with benefits providers to resolve issues and provide guidance to employees.
• Monitor and reconcile benefits invoices for accuracy.
• Coordinate with team for annual open enrollment.
• Year end reporting for US and Canadian benefits.

HR and Payroll Systems Expertise

• Build and nurture relationships with the company’s ADP comprehensive payroll service team.
• Optimize payroll systems, ensuring data integrity and efficient workflows.
• Leverage ADP Workforce Now to improve payroll and benefits processes.
• Generate and analyze payroll and benefits reports to provide actionable insights.

Compliance and Reporting

• Stay updated on labor laws, payroll tax regulations, and benefits compliance in the USA and Canada.
• Working with ADP comprehensive payroll service team, prepare and submit payroll tax filings, workers compensation processes, compliance reports, and year-end reports (e.g., T4s, W-2s, 1094/5s).
• Support internal and external audits by providing required documentation and explanations.

Strategy and Innovation

• Proactively identify and implement process improvements to enhance the efficiency, accuracy, and scalability of payroll and benefits operations across Canada and the U.S.
• Partner with People & Culture, Finance, and business leaders to align payroll and benefits practices with organizational strategy, workforce planning, and business growth.
• Act as a trusted advisor to employees and leaders, providing education and guidance to help employees optimize their total rewards (e.g., benefits utilization, retirement contributions, tax elections).
• Analyze payroll and benefits data to identify trends, cost drivers, and opportunities for optimization; provide insights and recommendations to leadership.
• Contribute to system enhancements, automation initiatives, and integrations within ADP Workforce Now to improve the employee experience and reduce manual processes.
• Enhance the employee experience by simplifying processes, improving communications, and ensuring clarity around pay, deductions, and benefits programs.
• Develop scalable documentation, SOPs, and controls to support compliance, audit readiness, and business continuity.
• Stay informed on emerging payroll technology, benefits trends, and regulatory changes, and recommend innovative solutions that position payroll and benefits as strategic functions within the organization.

After 1 week: Orientation and Onboarding

• Company Orientation: Attend orientation sessions to understand company culture, policies, and procedures. Meet with key stakeholders (P&C, Finance, IT, and Leadership).
• System Access and Training: Gain access to HRIS, payroll systems (e.g., ADP Workforce Now), and benefits portals. Complete initial training on company‑specific payroll and benefits workflows.
• Review Existing Processes: Familiarize yourself with the company’s payroll calendar, policies, process flow charts, and compliance requirements. Review benefits plans, process flow charts, employee handbooks, and key documentation.
• Immediate Contributions: Shadow the current payroll and benefits process. Assist with any payroll or benefits‑related inquiries under supervision.

After 1 month: Building Proficiency

• System Mastery: Begin independently navigating HR and payroll systems (ADP Workforce Now). Test‑run payroll processes in a sandbox environment to ensure comfort with the system.
• Process Deep Dive: Document and analyze current payroll and benefits processes to identify inefficiencies. Familiarize yourself with US and Canadian payroll tax regulations and compliance standards.
• Collaboration and Knowledge Transfer: Collaborate with the P&C and Finance teams to understand cross‑functional dependencies. Schedule 1:1s with key stakeholders to learn pain points and expectations.
• Active Participation: Take the lead on smaller payroll or benefits tasks, such as verifying deductions or reconciling benefits invoices. Handle straightforward employee inquiries to build trust and confidence.

After 3 months: Independent Ownership and Optimization

• Payroll and Benefits Management: Independently process payroll cycles for US and Canadian employees. Ensure timely and accurate administration of benefits, including enrollments and changes.
• Building Relationships: Establish strong working relationships with the team, benefits providers, ADP, tax agencies, and internal stakeholders.

After 6 months: Optimization

• Compliance and Reporting: Prepare and submit payroll tax filings and assist with year‑end reports (e.g., T4s, W-2s). Stay updated on legislative changes affecting payroll and benefits.
• Process Improvements: Identify inefficiencies in payroll and benefits workflows and propose improvements. Work with P&C and Finance to implement streamlined processes or system enhancements.
• Employee Engagement: Act as one of the primary points of contact for payroll and benefits‑related queries.
• Long‑Term Planning: Support building roadmap for future payroll and benefits process improvements. Work with P&C leadership to evaluate and potentially expand the payroll benefits portfolio.

Success Metrics

• First Week: Demonstrates a foundational understanding of company systems, policies, and workflows.
• First Month: Confidently contributes to payroll and benefits processes with minimal supervision.
• First 6 Months: Fully manages payroll and benefits cycles, resolves complex inquiries, and drives process improvements. Showing true signs of an operational expert and a strategic thinker.

What we'd like to see in you

Must‑Have Skills and Experience

• Minimum of 3-5 years of experience in payroll and benefits administration.
• 2+ years of ADP Workforce Now expertise with proficiency in using multiple HR and payroll systems.
• Payroll Compliance Practitioner (PCP) certification, Certified Payroll Professional (CPP) or equivalent.
• Solid understanding of payroll regulations in Canada (USA is a strong asset).
• Strong analytical skills and attention to detail.
• Excellent organizational and time management skills to handle multiple priorities.
• Excellent communication and interpersonal skills to work effectively with role stakeholders.

Nice‑to‑Have Skills

• Experience with multi‑states (US) and provincial payrolls (CAN).
• Experience working in a rapidly growing company.
• Experience working in multiple Industries (Tech, hospitality, etc.).
• Knowledge of both US and Canadian employment standards and benefits practices.
• Additional certifications such as Certified Payroll Manager (CPM), CPHR, SHRM‑CP/SHRM‑SCP.

The Redbrick Edge

• Competitive compensation and RRSP matching up to 5%
• Comprehensive extended health benefits for you and your dependents starting day one
• Generous vacation, Wellness Days, and bonus “You Days”
• Meaningful paid parental leave that supports every kind of family
• Dedicated mental health and Employee Assistance Program support
• Monthly wellness reimbursement and annual run sponsorship
• Real investment in your growth — internal learning, mentorship, professional development funding, and career mobility across Redbrick
• Financial wellness coaching to support your long‑term goals
• Flexible work and a home office allowance to set you up for success

Across Redbrick and our portfolio of companies, we’re committed to building diverse, inclusive workplaces where people can show up as their full, authentic selves. We believe our differences make us better and lead to stronger teams, better ideas, and more meaningful work. Together, we’re building disruptive companies where we’re all proud to belong.

For any specific accommodations needed during the hiring process, please reach out to us at [e-mail] - we’re here to support your success.

About Redbrick

Redbrick builds, acquires, and operates innovative companies, providing the strategic guidance and shared resources that enable them to scale. With expertise in finance, people and culture, and marketing, Redbrick fuels the success of its portfolio—Animoto, Delivra, Duplex, Leadpages, Paved, and Shift—while supporting long‑term sustainability. Redbrick is proud to be B Corp Certified and has been named one of Canada’s Top Small and Medium Employers for seven consecutive years. In 2026, Redbrick was also recognized as one of Canada’s Top Employers for Young People and, for the second time, one of BC’s Top Employers.