Payments Product Manager Vice President - ACH

J.P. Morgan; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading bank is seeking a Product Manager in its Payments Technology team. In this role, you'll innovate and lead the product life cycle, ensuring top-tier client experiences while working closely with cross-functional teams. Your expertise in Canadian payments and product management will be crucial in developing offerings that deliver customer value and meet market needs.

Qualifications

• 5+ years of experience in product management or equivalent expertise.
• Strong understanding of Canadian-specific payments and regulations.
• Proven ability in leading product life cycle activities.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Owns the product backlog supporting the strategic roadmap.
• Tracks product's key success metrics.

Skills

Product Management

Data Analytics

Customer Orientation

Product Life Cycle Management

Understanding of Canadian Payments

Job description

As a Product Manager in Commercial & Investment Bank Payments Technology team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Partner with internal & external stakeholders to understand needs and answer product queries

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong understanding of Canadian-specific payments, including EFT, Canadian Payment Brand nuances, Canadian regulations and requirements, Canadian payments landscape, and Canadian payment trends
• Strong product background including product ownership or product-related experience
• Ability to provide Canadian SME to existing North American product set
• Good understanding of acquiring platforms including merchant onboarding, processing, and reporting
• Strong understanding of integration, APIs, and certification

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization