Payer Account Executive - Health Tech

Smile Digital Health; Canada; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading health technology company in Canada is seeking a Payer Account Executive to drive sales and account management strategies. This role involves managing the sales cycle from lead generation to contract closure, with a focus on ensuring client satisfaction and achieving targets. Successful candidates will have extensive B2B sales experience, particularly in healthcare technology, and possess strong negotiation and communication skills. The company offers a flexible remote work environment and competitive benefits.

Benefits

Remote work environment

Flexible time off policy

Competitive salary and health benefits

Retirement savings options

Life and disability insurance

Employee assistance program

FHIR study program and Skillsoft learning

Super HAPI Fun Club

Qualifications

• 7+ years of progressive sales experience with B2B software or technology.
• Experience delivering client-focused solutions.
• Strong knowledge of healthcare technology industry drivers.

Responsibilities

• Lead end-to-end sales cycle, developing strategies and managing accounts.
• Generate new sales leads and manage contract negotiations.
• Build relationships with clients to understand goals and identify growth opportunities.

Skills

Sales experience

Negotiation skills

Problem-solving skills

Communication skills

Education

Post-secondary education in business or related fields

Tools

Salesforce

Google Suite

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems, bringing #BetterGlobalHealth to patients every day!

Apply today and find plenty of reasons to SMILE!

Position: Payer Account Executive

The Payer Account Executive is responsible for leading the full end-to-end sales cycle, developing sales and account management strategies, and identifying growth opportunities in assigned territories and payer accounts. This role manages the sales process from lead generation, proposal and contract negotiations, to deal closure and account management. The role aims to meet or exceed sales goals while maintaining high standards of integrity, quality, and customer service.

Primary Functions

• Develop and manage sales and account strategies to optimize target account selling, deal closure, and contract growth.
• Generate new sales leads through networking, prospecting, cold calling, and leveraging internal marketing and PR activities.
• Lead target account selling, including prospecting, qualification, scoping, negotiations, and closing.
• Build strong relationships with clients to understand their goals and identify opportunities for growth.
• Manage and resolve escalated customer challenges.
• Present business reviews on client program performance aligned with strategic goals.
• Participate in contract negotiations.
• Collaborate with cross-functional teams to meet client expectations and deliverables.
• Monitor sales performance and upcoming needs to plan for growth.
• Work with partners to extend reach and promote product adoption.
• Prioritize sales and retention discussions with clients.
• Stay informed about the competitive landscape to inform proposals and pricing.
• Maintain in-depth knowledge of Smile Digital Health’s solutions and target markets.
• Contribute to sales planning meetings.
• Achieve sales targets and maintain a healthy sales pipeline.
• Adhere to privacy, security, and confidentiality policies.

Prerequisites

• 7+ years of progressive sales experience with B2B software or technology, managing long sales cycles and deals of $100K+.
• Post-secondary education in business or related fields, or equivalent experience.
• Strong knowledge of healthcare technology industry drivers, including payers and government agencies.
• Experience delivering client-focused solutions.
• Proven consulting experience with organizational stakeholders, including executives.
• Creative problem-solving skills with analytical capability.
• Strong negotiation skills, with the ability to prioritize and work under pressure.
• Excellent written and verbal communication skills.
• Proficiency with Windows/Mac, Google Suite, Salesforce (preferred).

Benefits

• Remote work environment
• Flexible time off policy
• Competitive salary and health benefits
• Retirement savings options (RRSP/TFSA/401K)
• Life and disability insurance
• Employee assistance program
• FHIR study program and Skillsoft learning
• Super HAPI Fun Club

Smile values respect, inclusion, diversity, and a sense of belonging. We encourage candidates of all backgrounds to apply and discuss accommodations if needed.