PAVAR Inside Sales and Customer Service Coordinator

Pavar Furniture Inc.; Montreal; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Inside Sales and Customer Service Coordinator to enhance client experiences through personalized service and efficient communication. This role involves preparing quotations, managing orders, and supporting sales representatives while maintaining a focus on customer satisfaction. Ideal candidates will thrive in a fast-paced environment, showcasing strong organizational and teamwork skills. With potential for a 4-day work week and group insurance benefits, this full-time position offers a great opportunity for those looking to grow in the manufacturing industry.

Benefits

Group insurance available

Qualifications

• Minimum 3 years in customer relations and/or sales.
• Experience in sales and marketing is required.

Responsibilities

• Prepare and send quotations requested by outside sales reps.
• Provide timely and professional service to all clients.
• Manage communication flow throughout the manufacturing process.

Skills

Customer-service focus

Efficient communication

Organizational skills

Teamwork skills

Attention to detail

Education

College degree (DEC) in sales and marketing

Job description

PAVAR Inside Sales and Customer Service Coordinator

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Direct message the job poster from Pavar Furniture Inc.

Position: Inside Sales, Customer Service Coordinator

1. Responsible for preparing and sending all quotations requested by outside sales reps and the design community.
2. Follow up on all quotations and requests using a corporate quoting app.
3. This role is customer-service oriented, ideal for someone who thrives in a prompt, personalized, and attentive service environment.
4. Provide timely and professional service to all clients, both external and internal.
5. Finalize and review all incoming orders.
6. Support and assist outside sales representatives.

Marketing Responsibilities

1. Assist in the design evolution of marketing communications.
2. Help update and maintain the corporate website as needed.

Project Management

1. Manage communication flow throughout the manufacturing process to enhance the client experience.
2. Oversee project deadlines and manage client expectations.

Education

College degree (DEC) in a related sales and marketing field.

Experience

• Minimum of 3 years in customer relations and/or sales.
• Experience in sales and marketing is required.
• Project management experience is an asset.
• University degree and leadership experience are assets.

Languages

Bilingual in English and French; an asset.

Required Competencies

• Customer-service focus with prompt, personalized, and attentive service.
• Efficient and clear communication skills.
• Organizational skills to work under pressure and manage multiple projects.
• Strong teamwork skills with the office and production teams.
• Attention to detail and good listening skills.
• Ideal for candidates with extensive professional experience, mature and steady approach, seeking long-term stability.

Position Details

• Full-time, Monday to Friday, 8:00 am to 4:30 pm.
• Possibility of a 4-day work week.
• 40 hours/week or possibly a 4-day work week.

Additional Benefits

Group insurance available.

Seniority Level

Mid-Senior level.

Employment Type

Full-time in manufacturing industry.