Patrol Officer

Precise Parklink; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Precise Parklink is seeking Patrol Officers to ensure compliance with parking permits at various locations in North York, ON. This full-time role requires a valid driver's license and a high school diploma, along with skills in communication and problem-solving. Join a dynamic team committed to maintaining high standards in parking management.

Qualifications

• Valid ON driver's license with a clean driver’s abstract required.
• Previous experience in parking enforcement or background in security is an asset.
• General knowledge of electronic equipment is an asset.

Responsibilities

• Review and understand daily scheduled routes before dispatch.
• Respond promptly to client requests for enforcement.
• Inspect vehicle and required devices before shifts.

Skills

Problem Solving

Time Management

Interpersonal Skills

Communication

Education

High School Diploma

Job description

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary :

Patrol Officers report to the Area Manager and ensure that all dashboard tickets and parking permits are displayed and valid at various parking lots throughout the lower mainland. The working environment may be internal and/or external, which includes exposure to cold, dirt, vehicle exhausts, noise, dust, heat, odours, rain, and snow.

Location : North York, ON

Employment : Full-time

Compensation : Hourly

Mandatory Qualifications :

Valid ON driver’s license with a clean driver’s abstract

Previous experience in parking enforcement or a background in security is an asset; training will be provided.

General knowledge of electronic equipment is an asset.

High school diploma required.

Mandatory Attributes :

Must be punctual and self-disciplined; considered a self-starter.

Ability to work and complete tasks with minimal supervision as this is an independent, on-the-road job; must also work well in team settings towards a common purpose.

Ability to de-escalate situations should they arise.

Must be polite with a professional attitude, well-mannered, and level-headed.

Excellent problem-solving, time-management, and training skills.

Detail-oriented, quick learner and thinker, efficient, with a good attitude and work ethic.

Strong interpersonal skills with the ability to work independently or as part of a team.

Good oral and written communication skills

Listening skills and the ability to understand and explain procedures professionally.

Flexible, patient, diplomatic, courteous, tactful, and with a high level of integrity.

Job Responsibilities / Duties :

Review and understand daily scheduled routes prior to dispatch.

Review dispatch emails for client requests and check the calendar for events.

Respond promptly to client requests for enforcement, communicate receipt, and debrief after attending calls.

Inspect vehicle and required devices before shifts; report issues immediately.

Follow procedures for log sheets and recording site visits.

Check expiration dates and times on parking receipts and hangtags where applicable.

Run plates through enforcement software to confirm registration.

Ensure accuracy when issuing infractions.

Return devices to charging units after use.

Arrange towing of vehicles as per regulations.

Work outdoors and within sheltered garage environments.

Complete mandatory health & safety training upon hire.

Perform litter pickup and general maintenance of parking equipment.