Patrol Officer

Precise ParkLink; St. Catharines, Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking Patrol Officers to ensure valid parking permits at various locations. This role involves working independently while ensuring compliance with parking regulations. The ideal candidate will be punctual, self-disciplined, and possess a valid G license. Responsibilities include inspecting vehicles, responding to client requests, and maintaining parking equipment. Join a forward-thinking organization that values inclusivity and offers a dynamic work environment where your contributions will make a difference.

Qualifications

• Must possess a valid G license and clean drivers abstract.
• Experience in parking enforcement or security is a strong asset.

Responsibilities

• Inspect vehicles and required devices before shifts.
• Respond to client requests for enforcement promptly.
• Check expiration dates on parking receipts and hangtags.

Skills

General knowledge of computers/cellular devices

Ability to de-escalate situations

Punctual and self-disciplined

Bilingualism

Basic automotive skills

Education

Valid G license

Previous experience in parking enforcement or security

Tools

Enforcement software

Job description

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines. This position will be overseen by the Area Manager.

Location: Hamilton/Niagara/St. Catharines, ON

Employment: Full-time/Part-time

Hours: Wednesday to Friday - 4 PM - 12 AM (shift times can vary)
Saturday & Sunday - 11 AM – 7 PM
Special Events – As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

1. General knowledge of computers/cellular devices
2. Valid G license with clean drivers abstract, and ability to provide abstract at time of hire
3. Previous experience in parking enforcement or security background would be considered a strong asset
4. Criminal check required prior to hire (backcheck completed by Precise Parklink)

Mandatory Attributes:

1. Must be punctual and self-disciplined; considered a self-starter
2. Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
3. Ability to de-escalate situations should they arise; must be well-mannered & level-headed
4. Capable of learning & absorbing training in a quick & efficient manner
5. Must be polite with a professional attitude
6. Positive, friendly, enthusiastic and personable
7. Bilingualism is a strong asset
8. Mechanically inclined able to change a tire and possess basic automotive skills

Job Responsibilities / Duties:

1. Review and understand daily scheduled routes prior to dispatching for shift
2. Review dispatch email for any client requests/ check calendar for any events
3. Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
4. Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
5. Follow procedures regarding log sheets/ recording site visits
6. Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
7. Run plates through enforcement software at applicable sites to confirm registration
8. Ensure accuracy in issuing infractions (correct information on ticket)
9. Ensure devices are returned as they were taken, and placed back on charging units for next shifts
10. Arranging towing of vehicles where applicable, under By-Law regulations
11. Ability to work outdoors, within a sheltered garage environment
12. Mandatory health & safety training required to be completed upon hire
13. Litter pick up and general maintenance of parking equipment

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.