Patient Watch Attendant – Vancouver Coastal Health - UBCH

Securiguard Services Ltd.; Vancouver; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Fun events year-round

Collaborative culture

Training & growth opportunities

Purpose-driven work

Job summary

Securiguard Services Ltd. is hiring a Patient Watch Attendant for Vancouver Coastal Health at the University of British Columbia Hospital. You will monitor patients requiring additional observation, liaise with clinical staff, and help ensure safety and comfort in a fast-paced healthcare setting.

Pay is $22.50 per hour, with shifts that may include weekends and holidays. This role emphasizes strong observation, calm communication, and reliable documentation to support patient care and safety

Qualifications

• Valid Basic First Aid Certification (OFA 1)
• Non-Violent Crisis Intervention (NVCI/MOAB/MORB) training is an asset
• Experience in healthcare, patient support, security, or related environment is an asset

Responsibilities

• Provide continuous observation and monitoring of patients requiring additional support and supervision
• Notify healthcare staff promptly of any changes in patient behaviour, condition, or safety concerns
• Support patient comfort and assist with mobility or repositioning when required
• Communicate with patients in a respectful and reassuring manner to help maintain a calm environment
• Maintain accurate and timely documentation of observations and activities
• Work collaboratively with nurses, clinical staff, and healthcare teams to support overall patient care
• Respond appropriately to patient needs, urgent situations, and emergency events
• Assist in maintaining a safe and secure healthcare environment for patients, staff, and visitors
• Respond to safety-related incidents, disturbances, or hazards within the healthcare setting
• Use strong communication and de-escalation skills to help manage challenging situations professionally
• Complete incident reports and documentation as required

Skills

First Aid (OFA 1)

NVCI/MOAB/MORB asset

Communication skills

Healthcare environment experience

Observation skills

Computer basics

Multitasking

Shift flexibility

Post-secondary education asset

Education

Post-secondary education in Healthcare/Community Support/Justice Studies

Job description

Patient Watch Attendant - Vancouver Coastal Health

Securicare is seeking Patient Watch Attendant to support our healthcare security operations across Metro Vancouver within the Vancouver Coastal Health (VCH) portfolio. In this role, you will be responsible for monitoring patients who require additional observation to ensure their safety and well-being. This position is critical in preventing falls, self-harm, and other incidents, while working closely with healthcare teams in a dynamic clinical environment. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to respond effectively in a variety of situations.

Pay: $22.50

Location: University of British Columbia Hospital

Duties & Responsibilities:

• Provide continuous observation and monitoring of patients requiring additional support and supervision
• Notify healthcare staff promptly of any changes in patient behaviour, condition, or safety concerns
• Support patient comfort and assist with mobility or repositioning when required and directed
• Communicate with patients in a respectful and reassuring manner to help maintain a calm environment
• Maintain accurate and timely documentation of observations and activities
• Work collaboratively with nurses, clinical staff, and healthcare teams to support overall patient care
• Respond appropriately to patient needs, urgent situations, and emergency events
• Assist in maintaining a safe and secure healthcare environment for patients, staff, and visitors
• Respond to safety-related incidents, disturbances, or hazards within the healthcare setting
• Use strong communication and de-escalation skills to help manage challenging situations professionally
• Complete incident reports and documentation as required

What you bring

• Valid Basic First Aid Certification (OFA 1)
• Non-Violent Crisis Intervention (NVCI/MOAB/MORB) training is considered an asset
• Strong interpersonal and communication skills with the ability to interact effectively with diverse individuals
• Previous experience in healthcare, patient support, security, or a related environment is considered an asset
• Strong observation and problem-solving abilities with the capacity to remain calm under pressure
• Basic computer skills for documentation and report writing
• Ability to multitask and work effectively in a fast-paced healthcare setting
• Flexibility to work various shifts, including weekends and holidays
• Post-secondary education in Healthcare, Community Support, Justice Studies, or a related field is an asset

What's In It for You

• Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
• Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
• Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
• Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.

At Securiguard, we live by our R.E.A.C.H. values:

At Securiguard, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just a job; it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.