Patient Support Assistant (CUPE) - Part Time - Markham Stouffville Hospital

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established healthcare organization is seeking a compassionate Patient Support Assistant to join their dynamic ICU team. This role focuses on delivering high-quality, patient-centered care, ensuring that patients receive the support they need for daily activities. You will work closely with an interdisciplinary team, contributing to a positive patient experience and maintaining a safe environment. If you are dedicated to making a difference in the lives of patients and thrive in a collaborative setting, this opportunity is perfect for you. Join a team that values respect, trust, and commitment to care.

Qualifications

• Must have PSW certification with 600 hours of clinical experience.
• Excellent English communication and clinical skills required.

Responsibilities

• Assist patients with daily living activities like bathing and nutrition.
• Maintain cleanliness of patient rooms and treatment areas.

Skills

Communication Skills

Critical Thinking

Customer Service

Organizational Skills

Education

Personal Support Worker Certification

Tools

Computer Skills

Job description

Join to apply for the Patient Support Assistant (CUPE) - Part Time - Markham Stouffville Hospital role at Oak Valley Health

2 days ago Be among the first 25 applicants

Join to apply for the Patient Support Assistant (CUPE) - Part Time - Markham Stouffville Hospital role at Oak Valley Health

Get AI-powered advice on this job and more exclusive features.

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land Acknowledgement

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

Who You Are

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills
  
  

Closing Date: May 5th, 2025

What We Are Looking For

As an integral member in the ICU, the patient support assistant will work in partnership with the interdisciplinary team to provide patient care. The focus is on quality and patient/family centred care with a strong emphasis on customer satisfaction.

The responsibilities include assisting the patients with the basic activities of daily living, e.g. bathing, nutrition, positioning and ambulation. In addition, you will be responsible for non-patient care support duties including stocking treatment areas and carts, maintaining linen supplies and the cleanliness of the patient rooms (for admission and discharge), utility rooms, nursing station, tub and shower rooms and patient care equipment. As an effective team member you will utilize your strong communication skills and be actively involved in quality management initiatives.

What You Bring To The Role

• Must have personal support worker (PSW) certification provided by a facility approved by the Ministry of Training, Colleges and Universities or the National Association of Career Colleges (NACC) with a minimum of 600 hours of clinical and practicum completed.
• Previous ICU experience is preferred
• Current BCLS certification is required
• Excellent English reading, writing, speaking, comprehension and clinical skills
• Proficient computer and documentation skills
• Knowledge of universal precautions and medical terminology an asset
• Strong customer service, interpersonal and written and verbal communication skills
• Demonstrated ability to work well independently and as part of an interprofessional team
• Strong organizational skills and the ability to prioritize workload
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
  
  

Physical Demands

• Frequent moderate and heavy exertion (e.g. pushing stretchers, wheelchairs, etc.)
• Lifting over 60 lbs.
  
  

Work Schedule

Mastered schedule consisting of day and night shifts. Shifts are from 730 am - 730 pm and there are some week-ends (Friday - Sunday). Will be required to work some holidays.

Please note schedules may change due to operational needs.

Compensation

CU01A

Range

$27.86 - $30.61

Who We Are

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Oak Valley Health by 2x

Sign in to set job alerts for “Medical Administrative Assistant” roles.

Intake & Patient Navigation Coordinator - Thompson Centre and RAAM Clinic - Regular Full-Time 2025-12473 (2025-12473)

Patient Care Information Coordinator- Respiratory Medicine

Patient Administrative Associate - Rapid Referral Clinic - Temporary Full-time 2025-12632 (2025-12632)

Patient Care Coordinator - Toothworks College Park Dental

Scarborough, Ontario, Canada 2 months ago

Medical Secretary - Union - E.E.G. - Temporary Full-Time 2025-12575 (2025-12575)

Administrative Assistant - Infection Prevention and Control - Temporary Full Time 2025-12820 (2025-12820)

Patient Care Coordinator - Dentistry at FCP

Opportunity TypePart-time associate wanted

Client Care Reception / Veterinary Assistant - Don Valley Animal Hospital

Patient Administrative Associate - Ambulatory Care Procedure Areas - Casual 2025-12038 (2025-12038)

Patient Administrative Associate - Critical Care Unit - Regular Part-Time 2025-12004 (2025-12004)

Patient Care Coordinator - Dentistry on Green Lane

Patient Administrative Associate - K3E Acute Care Unit - Regular Part-time 2025-12943 (2025-12943)

Full-time Treatments Scheduling Coordinator

Medical Assistant - Internationally Trained Physician/Medical Graduate

Etobicoke, Ontario, Canada CA$17.00-CA$17.00 2 days ago

Client Care Specialist/ Veterinary Assistant - Pickering Animal Hospital

Team Assistant (Regular Part-Time Access Centre)

Richmond Hill, Ontario, Canada 1 week ago

Administrative Assistant- Occupational Health, Safety and Wellness

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.