Patient Support Assistant, (CUPE) Medicine / Oncology (10143)

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider in York Region is seeking a Patient Support Assistant to provide essential patient care and support. The role emphasizes customer satisfaction and teamwork within an interprofessional setting. Candidates should possess a recognized personal support worker certificate, strong interpersonal skills, and a commitment to quality care. This position involves 12-hour shifts, providing flexibility in scheduling.

Qualifications

• Completion of a recognized personal support worker certificate or healthcare aide program.
• Current BCLS certification is an asset.
• Previous experience in oncology or palliative care is preferred.

Responsibilities

• Assist patients with activities of daily living, such as bathing and nutrition.
• Maintain cleanliness of patient rooms and nursing stations.
• Communicate effectively and participate in quality management initiatives.

Skills

Customer service

Interpersonal communication

Written communication

Verbal communication

Organizational skills

Prioritization skills

Education

Personal support worker certificate

BCLS certification

Job description

Overview

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Position summary

As a patient support assistant, you will work in partnership with the RN and RPN to provide patient care and will become an integral member of the interprofessional team. The focus is on quality and patient/family-centred care with a strong emphasis on customer satisfaction.

Who you are

You embody Oak Valley Health’s core values: Respect, Trust, Commitment, Compassion, and Courage. You are patient and/or client-centered, perform at an exemplary standard, and are a team player with excellent communication, critical thinking, and prioritization skills.

Schedule

The successful applicant will be available to work 12-hour shifts, including days (0730 - 1930), nights (1930 - 0730), weekdays, weekends, and holidays. Schedules may change due to operational needs.

Compensation

Salary Grid: CU01A $ - $ per hour

Responsibilities

Patient care

The responsibilities include assisting patients with activities of daily living such as bathing, nutrition, positioning, and ambulation.

Support

Responsible for non-patient care duties including stocking treatment areas and carts, maintaining linen supplies, and ensuring cleanliness of patient rooms, utility rooms, nursing stations, and patient care equipment. You will utilize strong communication skills and be actively involved in quality management initiatives.

Requirements

Qualifications

Completion of a recognized personal support worker certificate or healthcare aide program from a community college or equivalent. Current BCLS certification is an asset. Previous experience, preferably in oncology or palliative care, is preferred. Proficient computer skills, knowledge of universal precautions, and medical terminology are assets.

Initiative

Demonstrated good attendance and performance, commitment to a healthy and safe workplace, compliance with policies and legislation, and completion of mandatory education.

Skills

Strong customer service, interpersonal, written, and verbal communication skills. Ability to work independently and as part of a team. Strong organizational and prioritization skills.