Patient Support Assistant (CUPE), Admissions Assessment Unit - Full Time - Markham Stouffville [...]

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare organization in Ontario seeks a Patient Support Assistant to provide quality, patient-centered care. This full-time role requires strong communication and organizational skills, along with a commitment to exemplary performance in a team environment. The position involves 12-hour shifts and requires flexibility. Join a dedicated team focused on delivering exceptional care to patients and families.

Qualifications

• Experience in an acute care setting preferred.
• Knowledge of universal precautions and medical terminology is an asset.

Responsibilities

• Collaborate with nursing staff to provide quality, patient-centered care.
• Ensure high levels of customer satisfaction.

Skills

Communication

Critical Thinking

Organizational Skills

Customer Service

Education

Personal Support Worker Certificate

BCLS Certification

Job description

Patient Support Assistant (CUPE), Admissions Assessment Unit - Full Time - Markham Stouffville Hospital

Position Details

• Location: Markham, Ontario
• Type: Full Time
• Posted: 2 Days Ago
• Application Deadline: May 23, 2025

Note: Current Oak Valley Health employees should apply via the internal Workday system.

Land Acknowledgement

We recognize and honor the traditional territories of the Chippewas of Georgina Island, the Mississaugas of Scugog Island, the Haudenosaunee, and the Anishinaabe peoples, and acknowledge the treaties and history associated with these lands.

Who You Are

• Aligned with Oak Valley Health’s core values of respect, trust, commitment, compassion, and courage
• Patient-centered with a commitment to exemplary performance
• Team player with strong communication, critical thinking, and prioritization skills

Role Overview

As a Patient Support Assistant, you will collaborate with nursing staff to provide quality, patient- and family-centered care, ensuring high levels of customer satisfaction.

Qualifications

• Recognized personal support worker certificate or healthcare aide program completion
• Current BCLS certification
• Experience in an acute care setting preferred
• Proficient in computer skills
• Knowledge of universal precautions and medical terminology is an asset
• Excellent customer service, interpersonal, and communication skills
• Ability to work independently and as part of a team
• Strong organizational and workload prioritization skills
• Reliable attendance and performance records
• Commitment to a safe and healthy workplace, complying with policies and legislation

Physical Demands

• Frequent moderate to heavy exertion, including lifting over 60 lbs.

Work Schedule

12-hour shifts, days and nights (0730-1930, 1930-0730), including weekends and holidays, with flexibility required. Schedules may change based on operational needs.

Compensation

Range: $27.86 - $30.61

About Oak Valley Health

We are a leading Ontario community healthcare organization providing high-quality, patient-centered care across multiple facilities and programs, serving over 468,000 patients annually.

Our Commitment to Diversity and Inclusion

We value diversity and are committed to an inclusive environment. We encourage applications from Indigenous peoples, LGBTQ2+ communities, racialized groups, persons with disabilities, and all who can contribute to our diversity. Accommodations are available during the recruitment process.