Patient Support Assistant (CUPE), Admissions Assessment Unit - Casual - Markham Stouffville Hospital

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

Oak Valley Health is seeking a Patient Support Assistant to join their Admissions Assessment Unit at Markham Stouffville Hospital. This casual position involves providing essential patient care in collaboration with nursing staff, focusing on quality, patient-centered service. Candidates should have a recognized personal support worker certification, current BCLS, and strong interpersonal skills.

Qualifications

• Completion of a recognized personal support worker program from a community college or equivalent.
• Current BCLS certification required.
• Previous experience in an acute care facility preferred.

Responsibilities

• Provide patient care in partnership with a nurse, focusing on quality and patient-centered care.
• Assist with daily activities and support patients' needs effectively.
• Maintain a safe and healthy workplace for all.

Skills

Communication

Critical Thinking

Prioritization

Customer Service

Interpersonal Skills

Organizational Skills

Education

Personal Support Worker Certificate

Job description

Patient Support Assistant (CUPE), Admissions Assessment Unit - Casual - Markham Stouffville Hospital page is loaded

Patient Support Assistant (CUPE), Admissions Assessment Unit - Casual - Markham Stouffville Hospital

Apply locations Markham, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date: June 7, 2025 (5 days left to apply) job requisition id JR102360

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Closing Date: June 6, 2025

What we are looking for:

As a Patient Support Assistant, you will work in partnership with a Registered Nurse/Registered Practical Nurse, to provide patient care and will become an integral member of the interprofessional team. The focus is on quality and patient/family centered care with a strong emphasis on customer satisfaction.

What you bring to the role:

• Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education
• Current BCLS certification
• Previous related experience, preferably in an acute care facility
• Proficient computer skills
• Knowledge of universal precautions and medical terminology an asset
• Strong customer service, interpersonal and written and verbal communication skills
• Demonstrated ability to work well independently and as part of an interprofessional team
• Strong organizational skills and the ability to prioritize workload
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Physical Demands:

• Frequent moderate and heavy exertion (e.g. pushing stretchers, wheelchairs, etc.)
• Lifting over 60 lbs.

Work Schedule:

The successful candidate will be available to work 12-hour shifts days and nights (0730-1930, 1930-0730), between Monday - Sunday, weekends and holidays. Flexibility to cover all shifts is required.

Please note schedules may change due to operational needs.

Compensation:

CU01A

Range:

$27.86 - $30.61

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one ofForbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.Learn more about our commitment to EDIB .

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About Us

Oak Valley Health is one of Ontarioʼs leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital and Uxbridge Hospital, as well as our Reactivation Care Centre, we deliver safe, high-quality care to more than 441,000 patients annually through diagnostic and emergency care services, clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and childrenʼs services.

Oak Valley Health is proud to be part of the Eastern York Region North Durham Ontario Health Team. With over 600 professional staff, over 3,300 dedicated staff, and more than 900 active volunteers, we are committed to celebrating our people, fostering connections, and driving innovative growth. We provide integrated care for healthier communities and deliver an extraordinary patient experience through our honoured to care culture to residents of Markham, Whitchurch-Stouffville, Uxbridge, and beyond.