Patient Services & Pre-Testing Specialist - Eye Care

FYidoctors; Saanich; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading eyecare provider in Saanich is seeking a Patient Services Specialist to deliver outstanding customer service at the front desk. You will greet patients, manage appointments, and assist with pre-testing duties. The ideal candidate possesses customer-facing experience, a comfort with technology, and the ability to multi-task in a fast-paced environment. Competitive wages and a great benefits package are offered.

Benefits

Competitive wages including quarterly bonuses

Comprehensive benefits package

Ongoing training and development opportunities

Qualifications

• Ideally, you will have customer-facing experience, preferably in a retail environment.
• Confidence working in a fast-paced environment.
• A high level of comfort using technology and computers.

Responsibilities

• Warmly greeting patients as they enter our clinic.
• Checking patients in and out of the office.
• Managing appointment bookings, prescription printouts and billing.

Skills

Customer-facing experience

Technology proficiency

Multi-tasking ability

Tools

MS Office Suite

Job description

A leading eyecare provider in Saanich is seeking a Patient Services Specialist to deliver outstanding customer service at the front desk. You will greet patients, manage appointments, and assist with pre-testing duties. The ideal candidate possesses customer-facing experience, a comfort with technology, and the ability to multi-task in a fast-paced environment. Competitive wages and a great benefits package are offered.