Patient Services Manager, Radiation Therapy (RT)

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 53,384 - 70,372; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) is looking for a Patient Services Manager to lead the Radiation Therapy Department. This role involves managing multidisciplinary teams and ensuring high-quality, patient-centered cancer services. Candidates should have a degree in a health-related field and extensive experience in management and radiation therapy.

The successful applicant will guide staff in clinical excellence and collaborate with various stakeholders to improve service delivery. This position is permanent, based in Winnipeg, and requires a Canadian Association of Medical Radiation Technology (CAMRT) registration.

Qualifications

• 5 years of management experience in health services delivery.
• 5 years of Radiation Therapy clinical experience.
• 2 years experience in a unionized healthcare environment.

Responsibilities

• Oversee and manage patient services staff.
• Ensure delivery of patient-centered cancer services.
• Support continuous improvement initiatives.

Skills

Organizational skills

Interpersonal skills

Leadership skills

Communication skills

Project management

Change management

Education

Post-secondary degree in a relevant health discipline

Master’s degree in Healthcare Administration or related field

Certification in Lean/Six Sigma

Certification in Change Management

Certification in Project Management

Tools

Microsoft Office Suite

Clinical software systems

Job description

Overview

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition # 215-26-714203009

Posting End Date: June 18, 2026

City: Winnipeg

Work Location: MacCharles

Department: Radiation Therapy

Union: Non-Union

Hiring Status: Permanent

Anticipated Start Date: ASAP

FTE: 1.0

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $53.384 /$56.670 /$59.957 /$63.243 /$66.528 /$70.272

Job Summary

Reporting to the Director of Patient Services, the Patient Services Manager for the Radiation Therapy Department provides operational leadership in advancing clinical quality, patient safety, workflow optimization, and technical innovation within the Radiation Therapy Program. The incumbent oversees and manages multidisciplinary teams composed of direct and indirect patientcare staff and is responsible for ensuring the delivery of safe, effective, efficient, and patient-centered cancer services. This role supports the evaluation, implementation, and continuous improvement of emerging technologies, evidence-based practices, and integrated care models aligned with organizational and provincial priorities.

The Patient Services Manager (RT) inspires and guides staff in the delivery of person-centered care while fostering a culture of clinical excellence, continuous quality improvement, collaboration, and innovation. Accountable for patient-centric operational management in a financially responsible manner, the role works closely with leadership, internal teams, and external partners to support access to high-quality cancer care services. Responsibilities also include monitoring and evaluating key performance indicators, supporting quality and safety initiatives, and ensuring appropriate patient care through the clinical quality framework and evidence-informed practice.

This position requires a balance of clinical expertise, leadership, quality improvement experience, and advanced technology knowledge to support the ongoing evolution and modernization of radiation therapy services at CancerCare Manitoba (CCMB).

Qualifications

Education

• Post-secondary degree in a relevant health discipline, healthcare leadership, education, healthcare administration, or a related field from an accredited educational institution.
• Preferred Master’s degree in Healthcare Administration, Leadership, Quality Improvement, Education, or a related field.
• Certification or formal training in:
• Lean/Six Sigma
• Change Management
• Project Management
• Patient Safety or Quality Improvement methodologies

Experience

• 5 years of progressive management experience leading a broad spectrum of patient services in a publicly funded health services delivery organization. An equivalent combination of education and experience may be considered.
• 5 years of progressive Radiation Therapy clinical experience.
• 3 years of leadership, project management, advanced practice, or supervisory experience.
• 2 years experience leading clinical operations within a unionized healthcare environment is considered an asset.
• 2 years experience in program planning, development, implementation, and evaluation within a publicly funded healthcare environment.

Skills and Abilities

• Demonstrated organizational, interpersonal, communication, and leadership skills.
• Ability to manage multiple priorities in a dynamic healthcare environment.
• Ability to work independently and collaboratively within interdisciplinary teams.
• Experience managing projects involving multidisciplinary internal and external stakeholders.
• Demonstrated commitment to accuracy, attention to detail, and strong computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Visio).
• Ability to foster inclusive, equitable, and collaborative working relationships.
• Experience with:
• AI-enabled workflows
• Clinical software and systems implementation or upgrades
• Evidence-based practice initiatives
• Staff development, competency assessment, and technical onboarding
• Workflow optimization and process improvement
• Technology implementation and change management
• Demonstrated experience in:
• Radiation therapy quality assurance and quality improvement initiatives
• Radiation safety and incident learning systems
• Policy and procedure development and implementation

Required Licenses, Registrations, Designations

• Canadian Association of Medical Radiation Technology (CAMRT) registration required

Physical Demands and Working Conditions

• Ability to work safely in a computerized office environment with frequent meetings and occasional lifting or carrying of items.
• Ability to manage frequent interruptions while maintaining focused planning and organizational responsibilities.
• Valid Manitoba driver’s license and access to a personal vehicle for provincial travel.

Other

• Must have a satisfactory employment record
• Must be legally able to work in Canada
• Ability to speak French is considered an asset

Note: This description is intended to provide a concise overview of the role and does not aim to include every duty or responsibility; additional duties may be assigned as needed.