Patient Services Clerk, Acute Perinatal Program - BC Women’s Hospital & Health Centre

Provincial Health Services Authority; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Services Clerk to join their Acute Perinatal Program. In this role, you will be the vital link between patients and healthcare providers, managing essential clerical tasks and ensuring smooth operations within the hospital. Your responsibilities will include handling patient information, coordinating appointments, and maintaining records, all while contributing to a supportive and inclusive environment. This part-time position offers flexible hours and a competitive wage, making it an excellent opportunity for those passionate about healthcare and patient service.

Benefits

Access to training

Health benefits

Flexible work options

Qualifications

• Grade 12 and medical terminology required.
• Graduation from an approved Nursing Unit Clerk program is essential.

Responsibilities

• Answer telephone and relay messages for physician’s orders.
• Enter patient information into Cerner system for transfers.
• Prepare charts for new admissions and transfers.

Skills

Effective verbal and written communication

Interpersonal skills

Proficiency with computer applications

Keyboarding at 40 w.p.m.

Organizational skills

Operation of related equipment

Physical ability to perform duties

Commitment to Indigenous reconciliation

Education

Grade 12

Graduation from an approved Nursing Unit Clerk program

One year recent related experience

Job description

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Patient Services Clerk, Acute Perinatal Program

BC Women’s Hospital & Health Centre

Patient Services Clerk, Acute Perinatal Program

BC Women’s Hospital & Health Centre

Vancouver, BC

What You’ll Do

• Answer telephone, take and relay messages, calling/paging appropriate personnel to telephone for physician’s orders and patient diagnoses reports, and send/receive faxed information.
• Enter patient information into Cerner system for discharge, transfer to other facilities and transfer between units.
• Make arrangements for patients requiring procedures, such as laboratory tests, CT scans, ultrasounds by booking appointments, arranging ambulance, and informing care providers.
• Transcribe physicians’ orders into appropriate forms (medication record, kardex, lab, medication, diagnostic tests, treatments) for RN approval. Notify primary RN of stat orders.
• Check all charts for unprocessed physician’s orders at shift end, process them, and notify the charge nurse of any issues.
• Prepare charts for new admissions, including labels, imprinting, and attaching orders.
• Maintain patient records, file reports, retrieve charts, and dismantle charts at discharge or transfer.
• Prepare charts for transfers, copying or sending information via fax or computer.
• Complete demographic forms for Vital Statistics as per hospital policies.
• Notify departments like Dietary and Housekeeping of patient requirements.
• Perform clerical duties such as compiling statistics, preparing reports, maintaining supplies, and coordinating equipment repairs.
• Perform other duties as assigned.
  
  

Qualifications

• Grade 12, medical terminology, graduation from an approved Nursing Unit Clerk program, plus one year recent related experience, or equivalent education, training, and experience.

Skills & Knowledge

• Effective verbal and written communication.
• Interpersonal skills.
• Proficiency with computer applications.
• Keyboarding at 40 w.p.m.
• Organizational skills.
• Operation of related equipment.
• Physical ability to perform duties.
• Commitment to Indigenous reconciliation and anti-racism initiatives, including knowledge of social, economic, political, and historical contexts of Indigenous Peoples and related legislative documents.

What We Bring

PHSA offers a supportive environment focused on your health, wellness, and professional growth, including access to training, benefits, and flexible work options. We value diversity and are committed to equity in our hiring practices, especially in addressing Indigenous-specific racism and promoting an inclusive environment.

Position details: Temporary, Part-Time (FTE 0.70), until August 31, 2025. Wage: $28.31/hour. Location: 4500 Oak Street, Vancouver BC. Hours: Rotating, 0700–1900/1900–0700.